Customer Development Executive - Essex & Herts - HEINEKEN

HEINEKEN UK; Chelmsford; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Company Car (UK)

Annual bonus

Private Medical Healthcare

Pension (10%)

35 days holiday

Drinks case monthly

Development opportunities

Job summary

HEINEKEN UK is seeking a Customer Development Executive for Essex & Hertfordshire. The role is field-based, focusing on increasing distribution and brand availability in pubs and bars across the patch.

You will activate brand campaigns and work with national teams to drive in-account promotional activity. Reporting to the Customer Development Director, you will build a strong customer network, manage a pipeline of opportunities, and ensure every consumer has an exceptional experience.

Qualifications

• Excellent communication and interpersonal skills.
• Proven track record delivering against targets.
• Brand selling experience and commercial acumen.
• Negotiation skills and ability to build relationships.

Responsibilities

• Prioritise calls to strategically important accounts and maximize impact.
• Sell brand propositions to outlet decision-makers with passion.
• Identify outlets for marketing activity and execute promotions.

Skills

Excellent communication

Interpersonal skills

Target delivery experience

Brand selling experience

Commercial acumen

Negotiation skills

Digital/social media awareness

Job description

Customer Development Executive – Essex & Hertfordshire

Function: On-Trade

Location: Field Based – Essex & Herts due to the nature of the work and to ensure you can achieve the right work-life balance, we’re looking for someone who lives in or close to this area

Salary: £28,000 - £33,000 base depending on experience, plus full benefits listed below.

Contract: 12 Month Fixed Term Contract

Closing Date: 19th October 2026

As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.

We’re looking for someone that is as ready to evolve for the future as we are.

About the role

Reporting to the Customer Development Director, this exciting role covers the Essex and Hertfordshire region. You’ll be involved in dynamic collaboration with team members and influential stakeholders, and support the achievement of developing a profitable market share and increasing the availability & appeal of our brands to consumers. The core of the role focuses on driving incremental net distribution by retaining the current brand footprint and unlocking incremental opportunities, ensuring that our iconic beers and ciders find their way to consumers through the best pubs and bars in the region.

The Customer Development Executive will activate key brand platforms, campaigns and events across relevant outlets in the patch. You’ll work closely with our national and indirect teams to deliver tactical activity in current accounts and help execute new opportunities.

Relationships here are key and you’ll need to develop and maintain a high profile within your geography by building a strong network of customers and contacts with regular meetings to build a continuous pipeline of new opportunities. And, with quality never far from our minds, you’ll lead conversations with your customers to ensure that every consumer has an exceptional experience.

So, what will you be doing? Here’s some of the key accountabilities;

• Prioritising calls to strategically important accounts, spending time where maximum impact can be gained.
• Sell our iconic brand propositions to outlet decision-makers with passion – ensuring alignment with the outlet type and brand positioning.
• Identify appropriate outlets for marketing activity and deliver brilliant execution of promotional campaigns.

We sponsor some fantastic events that you may have heard of, such as the UEFA Champions League, Champion’s Cup Rugby, UEFA Women’s Euros and Formula 1. Plenty to get involved in!

Who we’re looking for

This role is fast-paced and requires flexibility in its approach. You’ll need to adapt your selling style and tools according to the customer and channel. This can be done by building quick, quality relationships with customers.

We need someone with a real passion for brands, able to story tell and discuss our portfolio with the enthusiasm it deserves.

If you have;

• Excellent communication skills and strong interpersonal skills with the ability to get on with people from all walks of life
• An appetite to learn and grow
• Experience of delivering against targets
• Brand selling experience
• Commercial acumen and negotiating skills

Experience in pubs and beer isn’t essential for this role and we actively encourage people with a passion for excellence in execution in any industry.

We’re always thinking about the future, and we know that to keep up with our customer’s demands we need to be socially and digitally aware. We’re looking for somebody who knows their way around Instagram and other social media platforms and understands how this can help your customers and help you in creating your own personal brand.

Our Benefits

As part of the team, along with your salary you’ll also receive;

• Company Car (a full UK Drivers License is required for this role)
• Annual bonus
• Company funded Private Medical Healthcare
• double matched pension (up to 10%)
• 35 days holiday
• A monthly case of our delicious ciders and beers!
• Comprehensive Opportunities to develop.

You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.

Who We Are

We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.