Customer Delivery Drivers, 7.5T

John Lewis & Partners; Southampton; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Installation Specialist, where you will be part of a dedicated team delivering exceptional service directly to customers' homes. This role involves installing a variety of products, including furniture and appliances, while ensuring a safe and respectful environment. With opportunities for training and development, you'll be equipped to handle challenges and provide top-notch customer experiences. If you have a passion for technology and enjoy working with people, this is the perfect opportunity to grow your career in a supportive and innovative environment.

Qualifications

• Complete a 12-month training program to become a qualified Customer Delivery Installer.
• Represent the brand with excellent customer service and install products efficiently.

Responsibilities

• Assist with loading deliveries and collaborate with warehouse staff.
• Install products and demonstrate their use to customers.

Skills

UK B-Category manual driving license

Excellent verbal communication skills

Interest in technology and installation

Tools

DCPC

Tachograph Card

7.5-tonne vehicle experience

Job description

About the role

As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the opportunity to bring our John Lewis service directly to customers' homes, installing products such as furniture, appliances, sound systems, and TVs as part of a two-person delivery team. Apply today for our Driving roles at South Central CDH!

At a glance:

Roles Available: Customer Delivery Hub Driver- Driver Trainee, Installer & Technician

Position: Permanent

Location: South Central (Southampton)

Salary: Starting rates: Driver Trainee £28,646/year, Installer £32,149/year, Technician £34,353/year.

Note: Applicants must be over 18 due to role requirements.

Driver Trainee Responsibilities

• Complete a 12-month training program to become a qualified Customer Delivery Installer.
• Provide excellent customer service and represent the John Lewis brand.
• Assist with loading deliveries and collaborate with warehouse staff.
• Respect customer homes and handle unexpected situations professionally.
• Install products efficiently and demonstrate their use to customers.
• Stay updated on new products and technologies.
• Maintain a safe working environment.

Note: Role involves heavy lifting of large items like sofas and appliances.

Essential Skills for Driver Trainee

• UK B-Category manual driving license with no more than 6 points.
• Excellent verbal communication skills.
• Interest in technology and installation.

Desirable Skills for Driver Trainee

• Experience in installation and customer delivery driving.

Driver Installer Responsibilities

Start at the hub, then on route responsibilities include:

• Represent the John Lewis brand with excellent customer service.
• Load deliveries with warehouse support.
• Respect customer homes and resolve issues professionally.
• Install products efficiently and demonstrate their use.
• Keep up-to-date with new products and maintain safety.

Note: Heavy lifting involved, delivering large items.

Skills for Driver Installer

• Manual C1 UK driving license (up to 6 points).
• DCPC and Tachograph Card.
• Experience driving a 7.5-tonne vehicle.
• Experience in customer-facing roles.
• Good communication skills and understanding of technology.

Desirable Skills for Driver Installer

• Experience with white goods installation, TV setup, and furniture assembly.

About The Partnership

We are the UK's largest employee-owned business, home to John Lewis and Waitrose, committed to building a happier world through innovation, diversity, and shared ownership.

Additional Notes

Some roles may require pre-employment checks, including DBS and financial probity assessments. Apply promptly as vacancies may close early. We support flexible working arrangements and encourage discussion during interviews.