Customer Delivery Driver - Winchester Extra

ENGINEERINGUK; Winchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a dynamic team as a Customer Delivery Driver, where you'll be the face of a leading retail company. This role offers a unique blend of driving and customer interaction, ensuring that deliveries are made with care and efficiency. With guaranteed hours and flexible working options, you can find the perfect work-life balance while contributing to a service that prioritizes customer satisfaction. Enjoy a range of benefits, including holiday entitlement, shopping discounts, and access to wellbeing services. If you're energetic and passionate about delivering exceptional service, this is the opportunity for you!

Benefits

20 days holiday plus personal day

10% off shopping

Access to free wellbeing services

Life cover of five times your pay

Pension with up to 7.5% matching contributions

Uniform provided

Flexible working requests from day one

Qualifications

• Must hold a valid driving license for at least 12 months.
• Ability to build relationships with colleagues and customers.

Responsibilities

• Ensure van cleanliness and organization.
• Communicate with customers about order changes.
• Deliver within the scheduled time slot.

Skills

Customer Service

Team Collaboration

Communication Skills

Time Management

Education

Valid UK/EU/EEA Driving License

Job description

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Customer Delivery Driver - Winchester Extra

About the role

Availability Window

• Days:
  - Sun: 18:00 - 23:00
  - Fri: 18:00 - 22:00
  - Sat: 18:00 - 22:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (minimum 12), we have opportunities for this too.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, with 3 weeks' notice of your shifts. We support flexibility; if your availability closely matches but not exactly the advertised times, we still want to hear from you. Read more.

Customers are at the heart of everything we do. As the face of Tesco on the road, we deliver from Lands' End to John O'Groats. Our Delivery Drivers meet and talk to customers daily. This role involves more than driving: it's about helping others and delivering great service with a smile.

This is hands-on, physical, and varied work. No two shifts are the same. You'll deliver to customers and have support from managers and colleagues back at base.

Whether you're seeking flexibility, stability, or a career change, everyone is welcome at Tesco.

Responsibilities

• Ensure the van and trays are clean and organized.
• Keep the backyard tidy and pick up litter.
• Wash trays as required.
• Load the van and check for roadworthiness.
• Communicate with customers about order changes, substitutions, and refunds.
• Handle products carefully.
• Explain substitution charges to customers.
• Deliver within the scheduled time slot.
• Call customers if early or late.

Requirements

• Build relationships with colleagues to foster team spirit.
• Be warm and welcoming in interactions.
• Respond quickly to customer needs and embrace change.
• Be energetic and driven to exceed expectations.
• Share ideas for store improvements.
• Hold a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off shopping, 15% at pay weekend, saving up to £2,000 annually with Colleague Clubcard.
• Access to free wellbeing services.
• Life cover of five times your pay and a pension with up to 7.5% matching contributions.
• Various other benefits including discounts, cycle schemes, and more.
• Uniform provided.

For more details, visit our colleague networks and benefits page.

About Us

Our vision is to become every customer's favourite way to shop, whether at home or out. Our purpose is 'Serving our customers, communities and planet a little better every day'. We are committed to diversity, equity, and inclusion, making everyone feel welcome and represented.

We support flexible working and are proud to be a Disability Confident Leader. For accessibility support, see our accessibility info.

Note: We recruit individuals over school leaver's age. Some roles require candidates over 18, especially those involving early or late hours or specific areas. High volume applications may close early. Feedback is provided only to interviewed candidates. More info at our website.