Customer Delivery Driver - Weston-Super-Mare Superstore

TN United Kingdom; Weston-super-Mare; On-site; Full time

Job summary

An established industry player is seeking a Customer Delivery Driver who will be the friendly face of the company on the road. This role offers a unique opportunity to connect with customers, ensuring their orders are delivered with care and efficiency. You will enjoy a hands-on, dynamic work environment where no two days are the same. With a commitment to customer service, you'll be driving a company vehicle, maintaining cleanliness, and fostering relationships with customers and colleagues alike. Join a team that values your contributions and offers a range of benefits, including holiday pay and flexible working options.

Benefits

20 days holiday plus personal day

10% discount on purchases

Access to free wellbeing services

Life cover of five times your pay

Uniform provided

Flexible working options

Qualifications

• Must have a valid UK/EU/EEA Driving licence for at least 12 months.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Ensure the van and trays are clean and organized.
• Deliver products during the customer's time slot and communicate effectively.

Skills

Customer Service

Communication Skills

Relationship Building

Problem Solving

Driving Skills

Education

Valid UK/EU/EEA Driving Licence

Job description

Customer Delivery Driver - Weston-Super-Mare Superstore, Weston-super-Mare

Client:

Tesco

Location:

Weston-super-Mare, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ba24261650d1

Job Views:

4

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Availability Window:

1. Sun 09:00:00 - 19:00:00
2. Mon 18:00:00 - 23:00:00
3. Tue 18:00:00 - 23:00:00
4. Wed 18:00:00 - 23:00:00

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.

Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It’s hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all kinds of different ways. For most of the day, you’ll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when you need them.

You will be responsible for:

1. Ensuring the van and trays I use are clean and kept tidy/organised.
2. Leaving the back yard clean, tidy and clear of rubbish.
3. Ensuring trays are washed as part of the tray wash process.
4. Loading the van as required, checking the van for roadworthiness.
5. Talking to the customer about any changes to their order, including short code items and substitutions.
6. Taking care of products/deliveries as if they were my own.
7. Delivering during the customers' time slot.
8. Calling the customer before arriving at their property if early.
9. Calling the store/centre if running 30 or more minutes late.

You will need:

1. Build relationships with colleagues to create team spirit.
2. Be warm and welcoming in interactions with customers and colleagues.
3. Act quickly to respond to the changing needs of our customers.
4. Be energetic and driven to deliver beyond expectations.
5. A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What's in it for you:

1. Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
2. Request flexible working from day one.
3. Get 10% off and 15% at payday weekends.
4. Access to free wellbeing services.
5. Life cover of five times your pay and an award-winning pension.
6. Uniform provided and policies to support you for all of life’s moments.

About us:

Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.

NOTE: Should you be successful in your application, your offer will be subject to providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.