Customer Delivery Driver - Warndon Superstore

ENGINEERINGUK; Worcester; On-site; GBP 20,315,000 - 22,135,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Clubcard discount

Life insurance

Pension plan

Uniform provided

Job summary

Tesco in Worcester is seeking a Customer Delivery Driver to represent Tesco on the road, delivering groceries to customers with a friendly, professional approach. The role is permanent and full-time, with evening windows and weekend availability in the Worcester area.

You will drive a Tesco van, load and unload safely, keep the vehicle clean, and communicate clearly with customers about orders while maintaining high service standards. A valid UK/EU/EEA licence with ≤3 points is required.

Qualifications

• Holding a valid UK/EU/EEA driving licence for at least 12 months with no more than 3 penalty points.
• Excellent customer service and communication skills.
• Ability to work independently and stay organized while on the road.

Responsibilities

• Keep the van, trays and work area clean, tidy and organized for every delivery.
• Load the van safely and complete checks to ensure it is roadworthy.
• Explain any order changes or substitutions and manage refunds where needed.
• Handle products with care to maintain quality and customer trust.
• Deliver within the assigned time slot and provide warm, door-step service.

Skills

Driving

Customer service

Communication

Job description

Customer Delivery Driver - Warndon Superstore

Employer Tesco Location Worcester, United Kingdom of Great Britain and Northern Ireland Salary Competitive Closing date 31 Aug 2026

Contract Type Permanent Hours Full Time

About the role

Availability Window Days From time To time Sun 18:00:00 22:00:00 Mon 18:00:00 22:00:00 Thu 19:00:00 23:00:00 Fri 14:00:00 22:00:00 Sat 19:00:00 23:00:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it

• Its about helping people and delivering great service with a smile.It
• Its hands
• 'on, physical and full of variety, with no two shifts the same. You
• Itsll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them. Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

You will be responsible for

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it
• Its roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short
• 'dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer
• Its time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

You will need

Build strong relationships with colleagues to create great team spirit and deliver the best service for customers. Be warm and welcoming with customers and colleagues. Respond quickly to changing customer needs and embrace change while out on the road and in the store. Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

What's in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays) Flexible working available from day one 10% off with your Colleague Clubcard, rising to 15% on pay
• 'day weekends, with a second card to share with family Free wellbeing services to support your mind, body and life Life cover worth five times your pay and an award
• 'winning pension with matching contributions up to 7.5% A range of benefits to choose from, including discounts, shares and cycle
• 'to
• work schemes Uniform provided, plus policies to support you through life
• s key moments

About Us

Tesco

• s vision is to be every customer
• s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.We
• re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone
• s Welcome.We also understand that life varies for each of us, so we
• re always open to conversations about flexible working. Talk to us during your application about how we can support you.We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click [1] here.

References

Visible links1.
https://www.tesco-careers.com/accessibility/