Customer Delivery Driver - Taunton Superstore

ENGINEERINGUK; Taunton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in retail is seeking a Customer Delivery Driver for their Taunton Superstore. This role involves delivering groceries to customers, ensuring high-quality service, and maintaining vehicle standards. With flexible working hours and various benefits, this position offers a great opportunity for those looking to join a supportive team.

Benefits

20 days holiday plus personal day

10% discount and 15% on pay weekends

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Qualifications

• Hold a valid UK/EU/EEA Driving licence for at least 12 months.
• Be warm and welcoming in interactions with customers.

Responsibilities

• Deliver orders to customers' homes while ensuring a high level of service.
• Maintain cleanliness and organization of the delivery van.

Skills

Customer Service

Teamwork

Communication

Job description

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Customer Delivery Driver - Taunton Superstore

View more categories View less categories Sector Retail and Wholesale Role Driver Contract Type Permanent Hours Full Time

About the role
Availability Window

Days From time To time Sun 13:00:00 23:00:00
Tue 12:00:00 23:00:00
Wed 12:00:00 23:00:00
Fri 12:30:00 23:00:00
Sat 13:00:00 23:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It's hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all kinds of different ways. For most of the day, you'll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when needed.

So whether you're looking for flexibility to suit your current lifestyle, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.

References

Visible links
1. https://www.tesco-careers.com/faqs/
You will be responsible for
• Ensuring the van and trays you use are clean and organized.
• Leaving the backyard clean, tidy, and free of rubbish, and picking up litter.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code items and substitutions, offering a refund if they are unhappy.
• Taking care of products/deliveries as if they were your own.
• Explaining to the customer that they will not be charged more for substitutions.
• Delivering during the customer's time slot.
• Calling the customer before arriving early.
• Calling the store/center if running 30 or more minutes late.
You will need
• Build relationships with colleagues to create team spirit, working together to make our store the best for customers.
• Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Respond quickly to changing customer needs and embrace change within the store.
• Be energetic and driven to deliver beyond expectations, balancing home and work life.
• Share ideas with your Manager and colleagues on how to improve our store for customers.
• Hold a valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What's in it for you?
• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay weekend — save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family.
• Access to free wellbeing services supporting your mental and physical health.
• Life cover of five times your pay and an award-winning pension with up to 7.5% matching contributions.
• Benefits tailored to you, including discounts, shares, and cycle-to-work schemes.
• Uniform provided and policies supporting all of life's moments.
• Access to colleague networks for diverse backgrounds. For more info, click here.
References

Visible links
1. https://www.tesco-careers.com/explore-our-world/everyones-welcome/
2. https://www.tesco-careers.com/explore-our-world/benefits/
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether at home or out. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We aim to act responsibly and sustainably for all stakeholders.

Diversity, equity, and inclusion (DE&I) at Tesco mean everyone feels represented and comfortable being themselves at work. We welcome discussions about flexible working to support your unique circumstances.

We are proud to be a Disability Confident Leader and committed to an inclusive, accessible recruitment process. For support, click here.

Please note
• Tesco recruits individuals who have passed the school leaver’s age. Check your country's school leaver age here.
• Candidates over 18 are required for roles involving early mornings, late nights, or specific areas.
• High application volumes may lead to early role closure. Feedback is only provided to interviewees.
• For more info, visit www.tescoplc.com.