Customer Delivery Driver, Supermarket Assistant, Various London Branches

John Lewis Partnership; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A well-known UK retail brand is seeking a Customer Delivery Driver in London. The role involves delivering quality products and providing exceptional customer service. Candidates must have a valid UK driving licence and strong time management skills. Opportunities for flexible working are available. This is a crucial role that supports our commitment to customers.

Qualifications

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Able to cope with physical requirements of the role.

Responsibilities

• Check delivery routes and prepare the van for deliveries.
• Ensure vehicle safety checks are completed.
• Provide excellent customer service while on the road.

Skills

Customer service skills

Time management skills

Physical fitness

Self-motivation

Adaptability

IT literacy

Job description

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Note: You need to be 18 years or older to work in this role.

Job Description

Please only apply if you are able to work at the locations specified on this vacancy.

Locations and shifts

HARROW WEALD - Saturday & Sunday 06:45-14:30

WEST EALING - Saturday 06:45-14:45 & Sunday 14:00-22:00

Key Responsibilities

• You\'ll typically start your day in store and you\'ll be responsible for checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all relevant vehicle safety checks are completed on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you\'ll need

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
• Comfortable working independently with the ability to be self-motivated and adaptable.
• IT literate.

Desirable skills/experience you may have

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

Varied hours of full and part time work across seven days to include early starts, late finishes, evenings and weekends. Please see job description for available hours.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

• Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during the recruitment process.
• Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some roles.
• Vacancies can close early if there is a high number of applicants; apply as soon as possible.
• We support flexible working where possible. This might include flexible or compressed hours, job sharing or shorter hour contracts. Discuss this with the hiring manager during your interview.