Customer Delivery Driver, Supermarket Assistant, Various London Branches

Waitrose & Partners; Chipping Barnet; On-site; GBP 29,000 - 35,000; Full time

Job summary

Join a leading company as a Customer Delivery Driver, bringing high-quality produce and exceptional service directly to customers. This role involves preparing delivery routes, maintaining safety checks, and engaging positively with customers while supporting shop operations as needed. If you're looking for a dynamic role with a focus on customer satisfaction, apply today!

Benefits

Flexible working options

Support for work-life balance

Qualifications

• You need a full valid B-Category driving licence with no more than 6 points.
• Excellent customer service and time management skills are required.
• Ability to manage physical tasks like lifting crates.

Responsibilities

• You will load and prepare your van for deliveries.
• Ensure vehicle safety compliance before starting your route.
• Provide outstanding customer service while delivering orders.

Skills

Customer service skills

Time management skills

Self-motivated

Physical fitness

IT literate

Education

Full valid B-Category UK manual driving licence

Job description

About The Role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.PLEASE ONLY APPLY IF YOU ARE ABLE TO WORK AT THE LOCATION & HOURS SPECIFIED ON THIS DRIVER VACANCY

Waitrose Kingston (15hours) Tuesday 10:00-18:00 & Friday 10:00-18:00

Waitrose Barnet (37.5 hours) Varied hours of full time work across seven days to include early starts, late finishes, evenings and weekends.

Due to working time regulations, applicants must be 18 years or over to apply.

We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.

In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies.

The pay rate is £14.96 per hour.

Key Responsibilities

You'll typically start your day in store and you'll be responsible for:

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.
  
  

Essential Skills/experience You'll Need

• Full valid B-Category UK manual driving licence with no more than 6-points.
• Great customer service skills.
• Time management skills.
• Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
• Comfortable working independently with the ability to be self motivated and adaptable.
• IT literate.
  
  

Desirable Skills/experience You May Have

• Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
  
  

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.