Customer Delivery Driver, Supermarket Assistant

JLP Insights & Media website; West Midlands Combined Authority, Sevenoaks; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading employee-owned business as a Customer Delivery Driver, delivering exceptional service and quality products to customers. This role involves driving, customer interaction, and supporting shop operations, offering a varied schedule and a commitment to excellence.

Qualifications

• Valid B-Category UK manual driving licence with no more than 6 points.
• Strong customer service skills and good time management.

Responsibilities

• Deliver quality Waitrose produce and partner-led service to customers’ doors.
• Support the shop team with tasks like stock replenishment and housekeeping.

Skills

Customer Service

Time Management

IT Literacy

Adaptability

Job description

Customer Delivery Driver, Supermarket Assistant

Apply locations

Sevenoaks (Waitrose & Partners)

posted on

Posted Yesterday

job requisition id R-175692

ABOUT THE ROLE

As a Customer Delivery Driver, you’ll deliver quality Waitrose produce and partner-led service to customers’ doors, embodying our ethos of passionate Partners serving food lovers.

When not on deliveries, you'll support the shop team with tasks like stock replenishment and housekeeping, contributing to the shop's efficient operation within a friendly team.

Note: You must be 18 or older to work in this role.

Key Responsibilities

• Start your day in-store, checking your delivery routes.
• Load and prepare your van for deliveries, ensuring all orders are ready for efficient delivery.
• Complete vehicle safety checks, maintaining road compliance and safety standards.
• Represent the Waitrose brand with excellent customer service.
• Assist customers with shopping and build rapport based on trust and service.
• Support shop tasks when needed, such as stock management.

Essential Skills/Experience

• Valid B-Category UK manual driving licence with no more than 6 points.
• Strong customer service skills.
• Good time management.
• Ability to handle physical tasks like lifting crates and moving cages.
• Self-motivated, adaptable, and able to work independently.
• IT literacy.

Desirable Skills/Experience

• Previous driving experience, especially with chilled vehicles.

Additional Information

Closing Date: May 18, 2025

Pay: £13.39 Hourly

Contract Type: Permanent

Hours of Work: Varied hours, including early starts, late finishes, evenings, and weekends.

Job Level: Partnership Level 10

Work Location: 58 High Street, Sevenoaks, Kent, TN13 1JR

ABOUT THE PARTNERSHIP

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose, driven by our purpose to build a happier world. We focus on retail excellence, innovation, and customer service, fostering a culture of kindness, respect, and inclusion.

As Partners, we share ownership, contribute to our success, and create a workplace where everyone can thrive, grow, and be themselves.

Important Points

Some roles require pre-employment vetting, including DBS checks and financial probity checks, which will be communicated during recruitment. We encourage prompt application as vacancies may close early due to high interest.

We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts—discuss options with the hiring manager.

At Waitrose, we love food and aim to create extraordinary shopping experiences through our passion and service, setting us apart from other supermarkets.