Customer Delivery Driver, Supermarket Assistant

Waitrose & Partners; Swindon; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Customer Delivery Driver, where you'll deliver quality products and exceptional service right to customers' doors. This role combines driving with supporting shop operations, ensuring a seamless experience for our customers. You'll need a valid driving licence and a passion for customer service. Enjoy the flexibility of working arrangements and be part of a team that values kindness and respect. If you're self-motivated and thrive in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• Must be 18 years or older with a valid driving licence.
• Excellent customer service and time management skills are essential.

Responsibilities

• Load and prepare van for deliveries, ensuring efficient organization.
• Represent the brand with excellent customer service as a priority.
• Support shop tasks like stock replenishment and housekeeping.

Skills

B-Category UK manual driving licence

Customer service skills

Time management

Physical handling

IT literacy

Job description

About the role

As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment.

Due to the nature of the role, you need to be 18 years or older.

Key Responsibilities

• Start your day in store, checking your delivery routes.
• Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery to customers.
• Complete all vehicle safety checks, maintain road compliance, and adhere to health and safety standards.
• Represent the Waitrose brand on the road with excellent customer service as your priority.
• Assist customers with their shopping and build rapport based on trust and service.
• Support shop tasks such as stock replenishment and housekeeping when required.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Good time management skills.
• Ability to handle physical tasks like lifting crates and moving cages.
• Ability to work independently, self-motivated and adaptable.
• IT literacy.

Desirable skills/experience you may have

• Previous driving experience, especially with chilled vehicles.

About The Partnership

We're the UK's largest employee-owned business, home to John Lewis and Waitrose. We are Partners, driven by a purpose to build a happier world. We focus on retail excellence, innovation, and diversification, always committed to Price, Quality, and Service.

As Partners, we share ownership, contribute to our success, and uphold values of kindness and respect. We embrace differences, foster an environment where everyone can thrive, and grow both individually and collectively.

Additional Information

Some roles may require pre-employment vetting, including DBS checks and financial probity checks, conducted by registered bodies. We encourage quick completion of any required documents to avoid delays.

Apply promptly as vacancies may close early due to high demand.

We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Discuss your preferences with the hiring manager during your interview.