Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership; Preston; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Customer Delivery Driver, where you’ll deliver quality products and exceptional service directly to customers. This role offers a unique opportunity to blend driving with customer interaction, ensuring every delivery reflects the brand's commitment to quality. When not on the road, you’ll support shop operations, contributing to a friendly and efficient environment. If you’re passionate about service and enjoy working independently, this role is perfect for you. Become a vital part of a team that values your contributions and supports your growth in a dynamic retail setting.

Qualifications

• Must hold a valid B-Category UK driving licence with no more than 6 points.
• Strong customer service and time management skills are essential.

Responsibilities

• Prepare delivery routes and load the van for efficient deliveries.
• Ensure vehicle safety checks and maintain compliance.
• Provide excellent customer service while delivering orders.

Skills

Customer Service Skills

Time Management Skills

Physical Fitness

Self-Motivation

IT Literacy

Education

Full valid B-Category UK manual driving licence

Job description

About The Role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers.

When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Due to its nature, you need to be 18-years or older to work in this role.

Key Responsibilities

You'll typically start your day in store and you'll be responsible for:

1. Checking your delivery routes for the day.
2. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
3. Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
4. Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
5. Helping customers with their shopping and building a rapport with them based on trust and service.
6. Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

1. Full valid B-Category UK manual driving licence with no more than 6-points.
2. Great customer service skills.
3. Time management skills.
4. Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
5. Comfortable working independently with the ability to be self-motivated and adaptable.
6. IT literate.

Desirable skills/experience you may have

1. Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.