Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership; Newbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail partnership in Newbury is seeking a dedicated individual for a customer delivery role. You will be responsible for delivering top-notch service while driving to customers' doors. Applicants must hold a valid UK manual driving licence and have excellent customer service skills. The role includes flexible hours and comes with unique employee benefits such as discounts and access to exclusive hotels.

Benefits

Staff discount

Subsidised meals

Access to exclusive Partnership hotels

Qualifications

• Must be 18 years old or over.
• Driving experience required.
• Knowledge of chilled vehicles is a plus.

Responsibilities

• Deliver and sell products to customers.
• Assist with stock control and cashiering.
• Maintain high standards of customer service.

Skills

Full valid UK manual driving licence with no more than six points

Strong customer service skills

Ability to handle heavy products

Job description

About the role

This is a really important front line role. You represent us with every single customer you meet and their impression of Waitrose & Partners is down to you. You should be passionate about providing the very highest levels of customer service and have a flexible approach with the ability to use your initiative to deal with unexpected situations.

This role includes delivering, handling and selling, and is part of a team that supports store operations and customer service.

Responsibilities

• You’ll be the friendly face of our business – the helpful driver who delivers the Waitrose quality and outstanding service to our customers’ doors. When you’re not delivering, you’ll assist with stock control and cashiering, which may involve lifting heavy products.
• Represent the brand with every customer you meet; maintain high standards of customer service and health & safety awareness.
• Complete driving assessments as part of the application process and maintain excellent driving skills.

Required essential experience, skills and qualifications:

• Full valid UK manual driving licence with no more than six points; you must be 18 years old or over.
• Part of the application process will include a licence check and a security check.

Required desirable experience, skills and qualifications:

• Previous experience in a driving role.
• Knowledge of chilled vehicles would be welcomed.

Additional Information:

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and free on-shift meals in the Partner Dining room (October-December only).

Please consider the following when making your application:

• We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
• Print off the job description now if you require it.

15 hours per week. Friday and Saturday shifts - 06:30-15:00 or 14:00-21:45.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. There’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we share ownership and responsibility for our success. We work together through good and challenging times, treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during the recruitment process.
• Any DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles.
• We occasionally close vacancies early in the event we receive a high volume of applications. If you require a reasonable adjustment due to a disability to complete your application, please contact us as soon as possible.
• We want all Partners to have a good work-life balance and we support flexible working, including flexible or compressed hours, job sharing or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.