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Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership

Hitchin

On-site

GBP 20,000 - 30,000

Part time

12 days ago

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Job summary

An established industry player seeks dedicated Customer Delivery Drivers to deliver quality products directly to customers' doors. In this part-time role, you'll manage delivery routes, ensure vehicle safety, and provide exceptional customer service. You'll also support the shop team with daily tasks when not on the road, contributing to a friendly and efficient work environment. This position offers varied hours on Fridays and Saturdays, making it a great opportunity for those seeking flexible work while being part of a passionate team dedicated to serving food lovers.

Qualifications

  • Must have a valid UK driving licence with no more than 6 points.
  • Strong customer service and time management skills are essential.

Responsibilities

  • Load and prepare the van for deliveries while ensuring safety checks.
  • Provide excellent customer service and support shop team tasks.

Skills

Customer Service Skills
Time Management
Physical Fitness
IT Literacy

Education

Full valid B-Category UK manual driving licence

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. Due to its nature, you need to be 18 years or older to work in this role.

Key Responsibilities

You'll typically start your day in store and you'll be responsible for:

  1. Checking your delivery routes for the day.
  2. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
  3. Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
  4. Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
  5. Helping customers with their shopping and building a rapport with them based on trust and service.
  6. Supporting the wider shop team when required with general shopkeeping tasks.
Essential Skills/Experience

You'll need:

  1. Full valid B-Category UK manual driving licence with no more than 6 points.
  2. Great customer service skills.
  3. Time management skills.
  4. Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
  5. Comfortable working independently with the ability to be self-motivated and adaptable.
  6. IT literate.
Desirable Skills/Experience

You may have:

  1. Previous experience in a driving role and a knowledge of chilled vehicles.

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors, actively playing out our ethos - passionate Partners serving food lovers.

When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Varied hours of part-time work (16 hrs) on Fridays and Saturdays include early starts, late finishes, and evenings on a two-week rota.

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