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Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership

Gillingham

On-site

GBP 40,000 - 60,000

Part time

Yesterday
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Job summary

An established industry player is seeking Customer Delivery Drivers to deliver quality produce and exceptional service to customers. In this role, you'll be responsible for checking delivery routes, loading your van, and ensuring all safety checks are complete. You'll be the face of the brand, providing outstanding customer service while also supporting the shop team with daily tasks. This part-time position offers varied hours, allowing for a flexible work-life balance. If you enjoy driving and have a passion for customer service, this opportunity is perfect for you!

Qualifications

  • Must have a valid B-Category driving licence with no more than 6 points.
  • Strong customer service and time management skills are essential.

Responsibilities

  • Delivering orders efficiently while ensuring vehicle safety and compliance.
  • Providing excellent customer service and supporting shop tasks when needed.

Skills

B-Category UK manual driving licence
Customer service skills
Time management skills
Physical fitness
Self-motivation
IT literacy

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. Due to its nature, you need to be 18 years or older to work in this role.


Key Responsibilities
  1. Checking your delivery routes for the day.
  2. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
  3. Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
  4. Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
  5. Helping customers with their shopping and building a rapport with them based on trust and service.
  6. Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
  1. Full valid B-Category UK manual driving licence with no more than 6 points.
  2. Great customer service skills.
  3. Time management skills.
  4. Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
  5. Comfortable working independently with the ability to be self-motivated and adaptable.
  6. IT literate.
Desirable skills/experience you may have
  1. Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Varied hours of part-time work (15 hrs per week) across seven days to include evenings and a Saturday or Sunday.

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