Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership; Daventry; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retail partnership is seeking a Customer Delivery Driver in Daventry. The role involves ensuring safe and efficient delivery of products, providing excellent customer service, and supporting the shop team. Candidates should possess a valid UK driving licence and demonstrate strong customer service and time management skills. The position offers flexible part-time hours on key weekdays.

Qualifications

• Must be 18 years or older to work in this role.
• Experience in a driving role is desirable.

Responsibilities

• Check delivery routes for the day.
• Load and prepare van for deliveries.
• Complete vehicle safety checks.
• Provide excellent customer service.
• Support the wider team with shopkeeping tasks.

Skills

Full valid B-Category UK manual driving licence with no more than 6 points

Great customer service skills

Time management skills

Able to cope with physical requirements of the role

Comfortable working independently

IT literate

Job description

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping. Contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Note: 18 years or older to work in this role.

Key Responsibilities

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance and health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Able to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
• Comfortable working independently with the ability to be self-motivated and adaptable.
• IT literate.

Desirable skills/experience you may have

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

Various hours of part time work (21 hours per week) on Mondays, Thursdays, Fridays and Saturdays to include early starts, late finishes and evenings.

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

• Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during recruitment. DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles.
• Vacancies can close early if there is a high number of applicants; we encourage you to apply as soon as possible.
• We support flexible working where possible, including flexible or compressed hours, job sharing or shorter hour contracts. Please discuss this with the hiring manager during your interview.