Customer Delivery Driver, Supermarket Assistant

Waitrose & Partners; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

As a Customer Delivery Driver for a leading company, you'll deliver quality Waitrose produce to customers, embodying exceptional service. When off the road, support shop tasks contributing to an efficient team environment. Excellent customer service skills and a valid driving license are essential for this part-time role.

Qualifications

• Must be 18 years or older to apply.
• Ability to cope with physical requirements of lifting crates and moving cages.

Responsibilities

• Loading and preparing the van for deliveries.
• Ensuring vehicle safety checks are complete.
• Delivering products and offering excellent customer service.

Skills

Customer service skills

Time management

Physical stamina

Self-motivated

IT literate

Education

Full valid B-Category UK manual driving licence

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Due to the nature of this role, you need to be 18-years or older to apply.

Key Responsibilities

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6-points.
• Great customer service skills.
• Time management skills.
• Able to cope with the physical requirements of the role (e.g., lifting of crates, moving cages).
• Comfortable working independently with the ability to be self-motivated and adaptable.
• IT literate.

Desirable skills/experience you may have

• Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

Varied hours of part-time work (22.5 hrs) across seven days to include early starts, late finishes, evenings, and weekends.

The partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, treating everyone with kindness and respect.

We own making the Partnership a place where everyone belongs. Embracing differences and creating an environment where we can thrive, grow individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles are subject to pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with information about vetting during recruitment. We encourage you to complete any vetting documents quickly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required.
• We recommend applying promptly as vacancies can close early if we receive many applications.
• We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this further with the hiring manager during your interview.