Customer Delivery Driver - Sunderland Rt P Extra

ENGINEERINGUK; Sunderland; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Customer Delivery Driver in Sunderland, where you'll play a vital role in delivering exceptional service to customers. This hands-on position offers flexibility and stability, allowing you to manage your own schedule while being part of a supportive team. With a focus on customer satisfaction, you'll engage with individuals from all walks of life, ensuring their needs are met with a smile. Enjoy competitive pay, generous holiday allowances, and various benefits that enhance your work-life balance. If you're energetic and driven, this is the perfect opportunity for you.

Benefits

20 days holiday plus personal day

Flexible working requests

Colleague discounts

Wellbeing services

Life cover and pension benefits

Uniform provided

Access to colleague networks

Qualifications

• Must hold a valid driving license for at least 12 months.
• Ability to build good relationships with customers.

Responsibilities

• Delivering orders to customers and ensuring timely service.
• Communicating with customers about order changes and substitutions.
• Maintaining cleanliness and organization of the delivery van.

Skills

Customer Service

Driving

Communication

Teamwork

Education

Valid UK/EU/EEA Driving License

Job description

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Customer Delivery Driver - Sunderland Rt P Extra

View more categories View less categories Sector Retail and Wholesale Role Driver Contract Type Permanent Hours Full Time

About the role
Availability Window

Days From time To time Sun 19:00:00 23:00:00
Tue 08:00:00 18:00:00
Sat 18:00:00 22:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It's hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all kinds of different ways. For most of the day, you'll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when needed.

Whether you're seeking flexibility, job stability, or a career change, everyone is welcome at Tesco.

References

Visible links
1. https://www.tesco-careers.com/faqs/
You will be responsible for
• Ensuring the van and trays are clean and organized.
• Leaving the yard tidy and picking up litter.
• Washing trays as part of the process.
• Loading the van and checking for roadworthiness.
• Communicating with customers about order changes and substitutions, offering refunds if needed.
• Taking care of products/deliveries.
• Explaining substitution charges.
• Delivering within the scheduled time slot.
• Calling customers before early arrivals.
• Calling the store if delayed by 30+ minutes.
You will need
• Building good relationships with colleagues.
• Being warm and welcoming to customers and colleagues.
• Responding quickly to customer needs and embracing change.
• Being energetic and driven.
• Sharing ideas for store improvement.
• Holding a valid UK/EU/EEA Driving license (Full or Automatic) for at least 12 months with no more than 3 penalty points.

What's in it for you?
• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Flexible working requests from day one.
• Discounts and savings with Colleague Clubcard.
• Access to wellbeing services.
• Life cover and pension benefits.
• Various other benefits and discounts.
• Uniform provided.
• Access to colleague networks.
References

Visible links
1. https://www.tesco-careers.com/explore-our-world/everyones-welcome/
2. https://www.tesco-careers.com/explore-our-world/benefits/
About Us
Our vision is to become every customer's favourite way to shop, acting responsibly and sustainably.

Diversity, equity, and inclusion are core at Tesco, welcoming everyone and supporting flexible working.

We are proud to be a Disability Confident Leader and committed to accessibility and inclusion.

Please note
• Tesco recruits individuals over the school leaver's age.
• Some roles require candidates to be over 18 for certain working hours or areas.
• High applicant volumes may lead to early closing of roles.
• Feedback is provided only to interviewed candidates.
• For more about us, visit www.tescoplc.com