Customer Delivery Driver/Picker

Wiltshire Farm Foods; Chigwell; On-site; GBP 23,000 - 29,000; Full time

Job summary

A leading company in meal delivery is seeking a Customer Delivery Driver/Picker in Chigwell. The role involves delivering frozen meals, providing exceptional service, and working as part of a dynamic team. Enjoy competitive pay, bonuses, and additional benefits in a supportive environment.

Benefits

Training program

Generous holiday entitlement

Retail discounts

Free turkey or voucher at Christmas

Qualifications

• Experience in customer service role.
• Full UK Manual Driving Licence required.
• Must have held driving licence for at least 3 years.

Responsibilities

• Deliver frozen meals to customers in a timely manner.
• Provide exceptional customer service.
• Conduct pre-shift inspections of the van.

Skills

Customer Service

Health & Safety Awareness

Basic Computer Literacy

Education

Basic secondary education

Job description

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Customer Delivery Driver/Picker, Chigwell

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Client:

Location:

Chigwell, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

db92893fc413

Job Views:

56

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Overview

The Role and Team

This position is working 40 hours per week, any 5 in 6 days We are open Bank Holidays (Excluding Christmas and New Year) and Saturdays so these are classed as normal working days (Additional inclusive annual leave in return).

This role is a 6 month fixed term role

Our drivers are the face of our business and their interaction with our customers is crucial to our success.

In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers doors (no matter what the weather is doing). As such, you will enjoy meeting people and always be willing to go above and beyond what is expected.

You will need to work as part of the wider team, always looking to help out the office team and our cold store operation. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business.

We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals for everyone to enjoy.

Who We Are

Wiltshire Farm Foods have been cooking and delivering delicious frozen meals for over 25 years.

Part of the apetito group, an award-winning leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people at home or in care.

We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.

In addition to your salary, you will receive a comprehensive training program, generous annual leave holiday entitlement with the ability to buy additional annual leave, retail discounts, free turkey (or voucher) at Christmas and much more!

£11.45 per hour* + bonus + benefits

Responsibilities

• Deliver frozen meals to our customers in a timely manner
• Delivering exceptional customer service at all times
• Undertake pre-shift inspection of your van
• Drive safely, responsibly, and within the law
• Clean and refuel your van as and when needed
• Contact the office with any discrepancies or delays
• Ensure customer confidentiality
• Helping the office team and picking team when required
• Reporting health and safety, stock quality and mechanical issues
• Assist the team if another member of the team is absent or on holiday

Qualifications/Personal Qualities

• Experience within a customer service-based role
• Full UK Manual Driving Licence
• Basic computer literacy including use of phone apps
• Evidence of work stability
• Basic secondary education
• Experience of multi-drop delivery role
• Experience within a care-based role
• Health & Safety awareness

Personal Qualities

• Friendly, approachable and reliable
• Good attendance and timekeeping

You must have held manual driving licence for at least 3 years

All offers of employment are subject to a Driving Assessment, Driving Licence checks and DBS checks.

As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires an Standard DBS Disclosure.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

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Overview

The Role and Team

This position is working 40 hours per week, any 5 in 6 days We are open Bank Holidays (Excluding Christmas and New Year) and Saturdays so these are classed as normal working days (Additional inclusive annual leave in return).

This role is a 6 month fixed term role

Our drivers are the face of our business and their interaction with our customers is crucial to our success.

In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers doors (no matter what the weather is doing). As such, you will enjoy meeting people and always be willing to go above and beyond what is expected.

You will need to work as part of the wider team, always looking to help out the office team and our cold store operation. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business.

We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals for everyone to enjoy.

View our latest TV ad here:

Who We Are

Wiltshire Farm Foods have been cooking and delivering delicious frozen meals for over 25 years.

Part of the apetito group, an award-winning leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people at home or in care.

We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.

In addition to your salary, you will receive a comprehensive training program, generous annual leave holiday entitlement with the ability to buy additional annual leave, retail discounts, free turkey (or voucher) at Christmas and much more!

£11.45 per hour* + bonus + benefits

Responsibilities

Deliver frozen meals to our customers in a timely manner

Using our app to update customers deliveries

Delivering exceptional customer service at all times

Undertake pre-shift inspection of your van

Drive safely, responsibly, and within the law

Clean and refuel your van as and when needed

Contact the office with any discrepancies or delays

Ensure customer confidentiality

Helping the office team and picking team when required

Reporting health and safety, stock quality and mechanical issues

Assist the team if another member of the team is absent or on holiday

Qualifications/Personal Qualities

Essential:

Experience within a customer service-based role

Full UK Manual Driving Licence

Basic computer literacy including use of phone apps

Evidence of work stability

Basic secondary education

Desirable:

Experience of multi-drop delivery role

Experience within a care-based role

Health & Safety awareness

Personal Qualities

Friendly, approachable and reliable

Passionate about delivering excellent customer service

Good attendance and timekeeping

You must have held manual driving licence for at least 3 years

All offers of employment are subject to a Driving Assessment, Driving Licence checks and DBS checks.

As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires an Standard DBS Disclosure.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

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