Customer Delivery Driver - Newry Extra

Tesco; Newry; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Newry is seeking a Customer Delivery Driver to ensure timely delivery of customer orders. The position offers a starting pay of £13.35 per hour with guaranteed minimum hours and employee benefits, including holiday entitlement and discounts. Ideal candidates will have a valid driving licence and a passion for customer service.

Benefits

20-22 days of holiday plus Bank holidays

10% off store purchases

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Qualifications

• Experience in customer service or delivery roles is a plus.
• Able to respond quickly to changing customer needs.

Responsibilities

• Delivering customer orders on time.
• Maintaining the cleanliness of the delivery van.
• Engaging with customers regarding order changes.

Skills

Building relationships

Customer interaction

Adaptability

Energy and drive

Education

Valid UK/EU/EEA Driving licence

Job description

Overview

Tesco UK • Newry • Temporary • Apply by 08-Oct-2025

Availability Window

Days From time To time

Sun 19:00:00 – 23:00:00
Mon 14:30:00 – 20:00:00
Wed 06:00:00 – 09:45:00
Thu 19:00:00 – 23:00:00
Sat 19:00:00 – 23:00:00

Pay and Hours

Our Customer Delivery Driver rate of pay starts from £13.35 an hour. Additional payments may apply depending on location.

It is our policy to offer new colleagues a minimum of 16 guaranteed hours per week. If you would like to work fewer hours (to a minimum of 12), we have opportunities for this too.

The availability windows are the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you will have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility; if your available times match closely but not exactly, we would still love to hear from you.

Note: You can read more information about this when applying.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Colleague Clubcard benefits: 10% off and 15% at pay day weekends; save up to £2,000 a year with an additional card to share with family outside your home
• Access to free wellbeing services and resources
• Life cover of five times your pay and an award-winning pension with employer matching contributions up to 7.5%
• Benefits to suit you, including discounts, shares, and cycle to work schemes
• Uniform provided and policies to support you for life’s moments
• Access to colleague networks for diverse backgrounds
• Additional information about available benefits can be read in the applying process

You will be responsible for

Delivering your part of our customer shopping trip by:

• Ensuring the van and trays are clean and tidy
• Leaving the back yard clean and clear of rubbish; picking up litter as needed
• Washing trays as part of the tray wash process
• Loading the van as required and checking the van for roadworthiness
• Talking to the customer about any changes to their order, including substitutions; offering a refund for anything they are unhappy with
• Taking care of products/deliveries as if they were your own
• Explaining substitutions to the customer and ensuring they are not charged more
• Delivering during the customer's time slot
• Calling the customer before arriving if early
• Calling the store/centre if running 30 or more minutes late

You will need

• Build relationships with colleagues to create team spirit
• Be warm and welcoming in interactions with customers and colleagues
• Respond quickly to changing customer needs and embrace change
• Be energetic and driven to deliver beyond expectations and balance home and work
• Share ideas with your Manager and colleagues on store improvement
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points

About us

Our vision is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". We strive to be responsible and sustainable for all stakeholders, communities, and the planet.

Diversity, equity and inclusion (DEI) means everyone feels represented and can be themselves at work. We are a workplace where Everyone's Welcome and we welcome flexible working discussions during the application process.

We are proud to be accredited Disability Confident Leader and are committed to an accessible recruitment process. For accessibility support details, please read the information provided during the application process.

Please note: Tesco will recruit individuals who have passed the school leaver's age. The school leaver's age varies by country. We may close roles earlier than the advertised end date due to high volumes of applicants. Individual feedback is offered to those who attend an interview. For more information about us please visit www.tescoplc.com