Customer Delivery Driver - Newmarket Extra

Tesco; Newmarket; On-site; GBP 40,000 - 60,000; Full time

Job summary

Tesco is seeking a Customer Delivery Driver for their Newmarket Extra store. This role involves delivering groceries to customers, providing excellent service, and maintaining a clean delivery environment. With guaranteed hours and flexible scheduling, it's perfect for those seeking stability and variety in their work.

Benefits

Holiday starting at 20 days plus personal day.

Discounts including 10% off and 15% at pay weekend.

Access to wellbeing services and pension scheme.

Uniform provided.

Qualifications

• Hold a valid UK/EU/EEA Driving Licence for at least 12 months.
• No more than 3 penalty points on driving licence.

Responsibilities

• Ensure the van and trays are clean and organized.
• Communicate with customers about order changes.
• Deliver within scheduled time slots.

Skills

Customer Service

Communication

Teamwork

Adaptability

Energy

Job description

Customer Delivery Driver - Newmarket Extra

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Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It’s hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all kinds of different ways. For most of the day, you’ll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when needed.

So whether you are looking for flexibility to suit your current lifestyle, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.

About the role

Availability Window

• Sun: 08:00 - 19:00
• Wed: 18:00 - 23:00
• Thu: 18:00 - 23:00
• Fri: 18:00 - 23:00

Pay and Hours

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with options for fewer hours (minimum 12). We support flexible scheduling within the availability windows provided.

Customers are at the heart of everything we do.

As the face of Tesco on the road, you will deliver from Lands’ End to John O’Groats, meeting and assisting customers daily. This role involves more than driving; it’s about providing excellent service and helping others.

This is a hands-on, physical role with variety. No two shifts are the same, and you will have the support of managers and colleagues.

Whether you seek flexibility, stability, or a career change, Tesco welcomes everyone.

Responsibilities

• Ensure the van and trays are clean, tidy, and organized.
• Leave the delivery area clean and free of rubbish, picking up litter as needed.
• Wash trays as part of the tray wash process.
• Load the van, check for roadworthiness.
• Communicate with customers about order changes, substitutions, and refunds.
• Handle products with care.
• Explain substitution charges to customers.
• Deliver within the scheduled time slots.
• Call customers if arriving early or running late.

Requirements

• Build positive relationships with colleagues.
• Be warm and welcoming to customers and colleagues.
• Respond quickly to customer needs and embrace change.
• Be energetic and driven to exceed expectations.
• Share ideas to improve the store.
• Hold a valid UK/EU/EEA Driving Licence (Full or Automatic) for at least 12 months with no more than 3 penalty points.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Discounts including 10% off and 15% at pay weekend, saving up to £2,000 annually.
• Access to wellbeing services, life cover, pension scheme, and other benefits.
• Uniform provided and policies supporting all life moments.
• Access to colleague networks and support for flexible working.

About Us

Our vision is to become every customer's favourite way to shop, with a core purpose of serving our customers, communities, and planet better daily. We value diversity, equity, and inclusion, welcoming all backgrounds and identities. We are committed to accessibility and supporting flexible working arrangements.

For more info, visit www.tescoplc.com.