Customer Delivery Driver - Martlesham Extra

ENGINEERINGUK; Martlesham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player seeks a Customer Delivery Driver to provide exceptional service while delivering orders directly to customers. This hands-on role requires a valid driving license and a commitment to customer satisfaction. Enjoy the flexibility of scheduling and the opportunity to make a positive impact in your community. With a competitive pay rate and various benefits, this position offers a great chance for those looking for stability or a career change. Join a team that values diversity and supports your professional growth.

Benefits

20 days holiday allowance

Flexible working requests

10% and 15% discounts

Access to wellbeing services

Life cover

Pension contributions

Uniform provided

Access to colleague networks

Qualifications

• Possess a valid UK/EU/EEA driving license for at least 12 months.
• Build positive relationships with colleagues and customers.

Responsibilities

• Deliver customer orders efficiently and courteously.
• Maintain a tidy delivery area and handle products with care.
• Communicate with customers about order changes.

Skills

Customer Service

Communication

Time Management

Problem Solving

Job description

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Customer Delivery Driver - Martlesham Extra

View more categories | View less categories | Sector: Retail and Wholesale | Role: Driver | Contract Type: Permanent | Hours: Full Time

About the role

Availability Window

Days and times:

• Sun: 09:00 - 19:00
• Tue: 09:00 - 19:00
• Wed: 19:00 - 23:00
• Fri: 19:00 - 23:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). We are flexible with scheduling within the available windows, with 3 weeks' notice of shifts. We welcome applications from those seeking flexibility to fit their lifestyle.

Customers are at the heart of everything we do. As the face of Tesco on the road, you will deliver from Lands' End to John O'Groats, engaging with customers in their homes daily. This role involves more than just driving; it's about helping others and delivering excellent service with a smile.

This role is hands-on, physical, and varied. No two shifts are the same, and while you will mostly work independently delivering to customers, support is available from managers and colleagues back at base.

Whether you're seeking flexibility, job stability, or a career change, everyone is welcome at Tesco.

Responsibilities

• Delivering customer orders efficiently and courteously.
• Ensuring the van and trays are clean and organized.
• Maintaining a tidy delivery area and picking up litter.
• Loading the van and checking its roadworthiness.
• Communicating with customers about order changes and substitutions, offering refunds if needed.
• Handling products with care.
• Delivering within the scheduled time slots and notifying customers of early arrivals or delays.

Requirements

• Build positive relationships with colleagues and customers.
• Be welcoming and understanding in interactions.
• Respond quickly to customer needs and embrace change.
• Be energetic and motivated to exceed expectations.
• Share ideas for store improvements.
• Possess a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points.

Benefits

• Starting holiday allowance of 20 days plus a personal day, increasing to 22 days after 12 months, plus bank holidays.
• Flexible working requests from day one.
• 10% and 15% discounts at pay day weekends with the Colleague Clubcard.
• Access to wellbeing services and support resources.
• Life cover of five times your pay and a pension with up to 7.5% matching contributions.
• Other benefits including discounts, shares, cycle to work schemes, and more.
• Uniform provided and policies supporting all life moments.
• Access to colleague networks for support and community.

About Us

Our vision at Tesco is to become every customer's favorite way to shop, whether at home or on the move. We are committed to serving our customers, communities, and the planet better every day.

We value diversity, equity, and inclusion, ensuring everyone feels represented and able to be themselves at work. We support flexible working arrangements to accommodate different life circumstances.

We are proud to be a Disability Confident Leader and committed to an accessible recruitment process. For support, visit our accessibility page.

Additional Information

Applicants must be over school leaver age and at least 18 for roles involving early mornings, late nights, or specific areas of work. Roles may close early if high volumes of applications are received. Feedback is provided only to interviewed candidates.

For more about us, visit www.tescoplc.com.