Customer Delivery Driver - Llandudno Junction Superstore

Tesco; Llandudno Junction; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in Llandudno Junction is looking for Customer Delivery Drivers to provide exceptional service while delivering groceries. The role offers flexible working hours, competitive pay starting at £13.35 per hour, and various employee benefits including holiday days, discounts, and wellbeing services. Candidates must have a valid driving license and a customer-friendly attitude.

Benefits

20 days holiday plus personal day

10% off and 15% at pay weekend

Access to free wellbeing services

Life cover and pension contributions

Qualifications

• Good relationships with colleagues are essential.
• Must be warm and welcoming to customers.
• Responding quickly to customer needs is required.

Responsibilities

• Ensure the delivery van is clean and organized.
• Communicate with customers about order changes.
• Deliver within the scheduled time slot.

Skills

Building good relationships

Warm and welcoming attitude

Quick response to customer needs

Energetic and driven

Education

Valid UK/EU/EEA driving license

Job description

About the role

Availability Window

Days
From time
To time

Sun
16:00:00
22:00:00

Mon
16:00:00
23:00:00

Wed
16:00:00
23:00:00

Fri
16:00:00
22:00:00

Sat
16:00:00
22:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with options for fewer hours (minimum 12). We are flexible and interested in hearing from you regardless of your preferred hours.

The table shows the preferred availability times, but we are open to close matches if your availability is slightly different. We will schedule your hours within these windows and give 3 weeks' notice of your shifts. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco on the road, our Customer Delivery Drivers meet and talk to customers in their homes daily. This role involves more than just driving: it's about helping others and delivering excellent service with a smile.

It's hands-on, physical, and varied. No two shifts are the same, and customers often need help in different ways. Most of the day, you'll be your own boss, delivering to customers, with support available from managers and colleagues back at base.

Whether you're seeking flexibility, job stability, or a career change, everyone is welcome at Tesco.

You will be responsible for

• Ensuring the van and trays are clean and organized
• Leaving the delivery area tidy and picking up litter
• Washing trays as required
• Loading the van and checking its roadworthiness
• Communicating with customers about order changes, substitutions, and refunds
• Handling products carefully
• Explaining substitution charges to customers
• Delivering within the scheduled time slot
• Calling customers before early arrivals
• Calling the store if running more than 30 minutes late

You will need

• Building good relationships with colleagues
• Being warm and welcoming to customers and colleagues
• Responding quickly to customer needs and embracing change
• Being energetic and driven to exceed expectations
• Sharing ideas for store improvements
• Having a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points

What’s in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay weekend, saving up to £2,000/year with Colleague Clubcard
• Access to free wellbeing services
• Life cover of five times your pay and a pension with up to 7.5% matching contributions
• Various benefits including discounts, shares, and cycle-to-work schemes
• Uniform provided and policies supporting all life moments
• Access to colleague networks for support and community
• Click here to read more about our benefits

About Us

Our vision at Tesco is to become every customer's favorite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.

We value diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working arrangements and accommodate various life circumstances.

We are proud to be a Disability Confident Leader and committed to an inclusive recruitment process. For accessibility support, please click here.

Please note that Tesco recruits individuals who have passed the school leaver's age. For details, click here.

Some roles may close early due to high application volumes. We will only provide feedback to interviewed candidates.

For more about us, visit www.tescoplc.com