Customer Delivery Driver - Ipswich Extra - Vacancy 3

Tesco; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

Tesco is seeking a Customer Delivery Driver in Ipswich. This role involves delivering groceries to customers, ensuring excellent service, and maintaining the delivery van. The position offers flexible hours with a starting pay of £13.35 per hour, providing a great opportunity for those seeking stability or a career change.

Benefits

20 days holiday plus personal day, rising to 22 after 12 months

10% discount, 15% during pay weekends

Access to wellbeing resources

Life cover of five times your salary

Pension with up to 7.5% matching contributions

Uniform provided

Qualifications

• Hold a valid UK/EU/EEA driving license for at least 12 months.
• No more than 3 penalty points on driving license.

Responsibilities

• Ensure the van and trays are clean and organized.
• Deliver within scheduled time slots.
• Handle products carefully and discuss order changes with customers.

Skills

Customer service

Relationship building

Adaptability

Motivation

Job description

Customer Delivery Driver - Ipswich Extra - Vacancy 3

Join to apply for the Customer Delivery Driver - Ipswich Extra - Vacancy 3 role at Tesco

1 day ago Be among the first 25 applicants

Join to apply for the Customer Delivery Driver - Ipswich Extra - Vacancy 3 role at Tesco

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It's hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all kinds of different ways. For most of the day, you’ll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when needed.

Whether you’re seeking flexibility to fit your lifestyle, job stability, or a career change, everyone is welcome at Tesco.

About the role

Availability Window

• Sun: 19:00 - 23:00
• Tue: 09:00 - 19:00
• Wed: 09:00 - 19:00
• Fri: 19:00 - 23:00

Pay rate

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). We support flexible scheduling within your availability windows, with 3 weeks’ notice for shifts. Click here to read more.

Customer focus

As the face of Tesco on the road, we deliver from Lands’ End to John O’Groats. Our drivers meet and talk to customers daily, making this role about more than just driving: it’s about helping others and delivering excellent service with a smile.

This role is hands-on, physical, and varied. No two shifts are the same, and customers seek help in many ways. You’ll feel independent, delivering to customers, with support from your team back at base.

Whether you seek flexibility, stability, or a career change, everyone is welcome at Tesco.

Responsibilities

• Ensure the van and trays are clean and organized.
• Keep the backyard tidy and pick up litter.
• Wash trays as required.
• Load the van, check its roadworthiness.
• Discuss order changes with customers, handle substitutions, and refunds.
• Handle products carefully.
• Explain substitution charges to customers.
• Deliver within the scheduled time slots.
• Call customers if early or late.

Requirements

• Build positive relationships with colleagues.
• Be warm and welcoming to customers and colleagues.
• Respond quickly to customer needs and adapt to change.
• Be energetic and motivated to exceed expectations.
• Share ideas to improve store service.
• Hold a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points.

Benefits

• Starting holiday entitlement of 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
• Request flexible working from day one.
• 10% discount, 15% during pay weekends, saving up to £2,000 annually with the Colleague Clubcard.
• Access to wellbeing resources.
• Life cover of five times your salary and a pension with up to 7.5% matching contributions.
• Various benefits including discounts, shares, cycle schemes.
• Uniform provided and supportive policies.
• Access to colleague networks for diverse backgrounds. Click here to learn more.

About Us

Our vision is to be every customer's favorite shopping method, at home or on the move. Our purpose: ‘Serving our customers, communities, and planet better every day’. We aim to be responsible and sustainable, benefiting stakeholders and the environment.

We promote diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working for all life stages and circumstances.

We are a Disability Confident Leader and committed to an accessible recruitment process. Click here for support details.

Please note:

We recruit individuals who have passed school leaver age. For details, click here.

Candidates over 18 are required for roles involving early mornings, late nights, or specific areas like warehouse or driving.

High applicant volumes may lead to early closing of roles. We only provide feedback to interviewed candidates.

More about us at www.tescoplc.com

Additional info

• Seniority level: Entry level
• Employment type: Temporary
• Job function: Management and Manufacturing
• Industry: Retail