Customer Delivery Driver - Hatfield Extra

ENGINEERINGUK; Hatfield; On-site; Full time

Job summary

An established industry player is seeking a Customer Delivery Driver in Hatfield. This hands-on role is perfect for those who enjoy working in a dynamic environment while providing excellent service. You will be responsible for delivering goods to customers, ensuring their satisfaction, and maintaining a clean and organized vehicle. With flexible working hours and a supportive team, this position offers the opportunity to make a real impact in the community. Join a company that values diversity and offers numerous benefits, including holiday entitlement and discounts.

Benefits

20 days holiday plus personal day

Flexible working options

10% off shopping

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Access to colleague networks

Qualifications

• Valid UK/EU/EEA driving license for at least 12 months.
• Ability to build positive relationships with customers and colleagues.

Responsibilities

• Ensure the van and trays are clean and organized.
• Deliver within scheduled time slots and communicate with customers.
• Handle products carefully and explain substitution charges.

Skills

Customer Service

Communication

Driving

Time Management

Job description

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Customer Delivery Driver - Hatfield Extra

View more categories | View less categories | Sector: Retail and Wholesale | Role: Driver | Contract Type: Permanent | Hours: Full Time

About the role

Availability Window

Days and hours:

• Sun: 13:00 - 23:00
• Fri: 13:00 - 23:00
• Sat: 13:00 - 23:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours weekly; options for fewer hours (minimum 12) are also available. We schedule your hours within the availability windows provided, with 3 weeks' notice of shifts. We are flexible if your available times are close to but not exactly matching our advertised times. Read more.

Customers are at the heart of everything we do. As the face of Tesco on the road, you will deliver from Lands' End to John O'Groats, meeting customers in their homes daily. This role involves more than driving; it’s about helping others and delivering excellent service with a smile.

The role is hands-on, physical, and varied. No two shifts are the same, and while you’ll be delivering to customers most of the day, support is available from managers and colleagues back at the depot.

We welcome everyone, whether you seek flexibility, job stability, or a career change.

Responsibilities

• Ensure the van and trays are clean and organized.
• Keep the backyard tidy and pick up litter.
• Wash trays as required.
• Load the van and check its roadworthiness.
• Communicate with customers about order changes and substitutions, offering refunds if needed.
• Handle products carefully.
• Explain substitution charges to customers.
• Deliver within the scheduled time slots, calling customers or stores as necessary.

Requirements

• Build positive relationships with colleagues.
• Be warm and welcoming to customers and colleagues.
• Respond quickly to customer needs and embrace change.
• Be energetic, driven, and able to balance work and life.
• Share ideas for store improvements.
• Hold a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays)
• Request flexible working from day one
• 10% off shopping, 15% at pay weekend, saving up to £2,000/year with Colleague Clubcard
• Access to free wellbeing services
• Life cover of five times your pay and a pension with up to 7.5% matching contributions
• Various discounts and schemes, including cycle to work
• Uniform provided
• Access to colleague networks and support for diverse backgrounds

About Us

Our vision is to be every customer's favourite way to shop. Our purpose is to serve our customers, communities, and planet better every day, acting responsibly and sustainably.

At Tesco, diversity, equity, and inclusion are core values. We welcome all backgrounds and support flexible working arrangements. We are proud to be a Disability Confident Leader and committed to an accessible recruitment process. More about accessibility support.

Please note:

• Applicants must be above the school leaver age for their country. Find out more here.
• Candidates over 18 are only accepted for roles involving early mornings, late nights, or specific areas like warehouse, alcohol, or driving.
• High application volumes may lead to early role closures. Only shortlisted candidates will receive feedback.

For more about us, visit www.tescoplc.com.

Company

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