Customer Delivery Driver - Gateshead Trinity Square Extra

Tesco PLC; Gateshead; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Gateshead is seeking a Customer Delivery Driver to provide exceptional service while delivering goods to customers. You will need a valid driving license and will be responsible for maintaining delivery standards and positive customer relationships. This role offers flexibility with guaranteed hours and is ideal for individuals looking for a stable career change.

Qualifications

• Valid UK/EU/EEA full or automatic driving license for at least 12 months with no more than 3 penalty points.

Responsibilities

• Keep the van and trays clean and organized.
• Communicate proactively with customers about order changes.
• Build positive relationships with colleagues and customers.

Skills

Customer service skills

Driving skills

Communication skills

Job description

Customer Delivery Driver - Tesco

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12) if preferred. We welcome applicants seeking flexibility, stability, or a career change.

As the face of Tesco on the road, you'll deliver from Lands' End to John O'Groats, meeting customers in their homes daily. This role involves more than driving: it's about helping others, delivering excellent service with a smile, and engaging in a varied, hands-on, physical job. No two shifts are the same, and you'll have support from managers and colleagues back at the depot.

Your responsibilities include:

• Keeping the van and trays clean and organized.
• Maintaining the delivery area and picking up litter.
• Washing trays as part of the process.
• Loading the van and checking its roadworthiness.
• Discussing order changes with customers, including substitutions and refunds.
• Handling products carefully and delivering as per the scheduled time slot.
• Communicating proactively with customers and stores about delays or changes.
• Building positive relationships with colleagues and customers.
• Providing friendly, helpful interactions and expressing gratitude.
• Adapting quickly to customer needs and embracing change.
• Sharing ideas for store improvement with managers.

Essential qualifications:

• Valid UK/EU/EEA full or automatic driving license for at least 12 months with no more than 3 penalty points.