Customer Delivery Driver - Fulbourn Cherryhinton

Tesco; Cambridge; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in Cambridge is seeking a Customer Delivery Driver. Responsibilities include ensuring timely and safe delivery of orders, maintaining cleanliness of delivery vehicles, and providing excellent customer service. Candidates must hold a valid driving license and be eager to work flexible hours. Competitive compensation starts at £13.35 per hour.

Benefits

20 days holiday plus personal day

10% colleague discount

Access to wellbeing services

Life cover and pension contributions

Qualifications

• Valid UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points.

Responsibilities

• Delivering customer shopping orders effectively.
• Ensuring cleanliness of the van and organization of trays.
• Communicating with customers about order changes.

Skills

Warm and welcoming interactions

Team spirit

Ability to respond to changing needs

Energetic and driven

Job description

Overview

Tesco UK • Cambridge • Permanent • Apply by 10-Oct-2025

Availability

Availability Window
Days From time To time Sun 17:00:00 23:00:00 Mon 18:00:00 23:00:00 Thu 18:00:00 23:00:00 Fri 18:00:00 23:00:00 Sat 18:00:00 23:00:00

Pay and hours

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It\'s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Flexible scheduling

The table shows the periods of time in the week we would like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you\'ll have 3 weeks\' notice of exactly when your shifts will be. We are happy to support flexibility; if the times you are available to work match closely but not exactly to the advertised times, we would still love to hear from you.

Note: read more details in the eligibility and scheduling policy.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends; save up to £2,000 a year with Colleague Clubcard
• Access to free wellbeing services with resources to support mind, body, and life
• Life cover of five times your pay and a pension with matching contributions up to 7.5%
• Benefits to suit you, choose from discounts, shares, cycle to work schemes
• Uniform provided and policies to support you for life’s moments
• Access to colleague networks for diverse backgrounds
• Read more about available benefits

You will be responsible for

Delivering your part of our customer shopping trip by:

• Ensuring the van and trays are clean and kept tidy/organised
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it
• Ensuring trays are washed as part of the tray wash process
• Loading the van as required, checking the van for roadworthiness
• Talking to the customer about any changes to their order, including substitutions, offering a refund for anything they are unhappy with
• Taking care of products/deliveries as if they were your own
• Explaining to the customer that they will not be charged any more for substitutions
• Delivering during the customer\'s time slot
• Calling the customer before arriving if early
• Calling the store/centre if running 30 minutes or more late

You will need

• Build relationships with colleagues to create team spirit
• Be warm and welcoming in interactions with customers and colleagues
• Act quickly to respond to changing customer needs and embrace change
• Be energetic and driven to deliver beyond expectations
• Share ideas with your Manager on store improvements
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points

About us

Our vision at Tesco is to become every customer\'s favourite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. We are a place where Everyone\'s Welcome.

We understand life looks different for everyone. We welcome conversations about flexible working and will discuss support during your application process.

We are proud to be Disability Confident Leader and offer accessible recruitment. For information on accessibility support, please read the guidance.

Please note: Tesco will recruit only individuals who have passed the school leaver\'s age. For country-specific details on school leaver ages, please read the policy.

We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm or involves certain areas such as warehouse, beverages, or driving roles.

Occasionally, high volumes of applicants may lead to earlier role closures. We will offer feedback to candidates who attend an interview.

For more information about us please visit www.tescoplc.com