Customer Delivery Driver - Flexible Hours & Great Service

Tesco; Dereham; On-site; GBP 20,000 - 21,000; Full time

Job summary

Tesco is hiring Customer Delivery Drivers to bring groceries directly to customers’ homes. You’ll drive, load, and deliver with a focus on friendly, helpful service and high quality. Shifts cover evenings, weekends, and varied hours, with a minimum of 16 hours per week and a base presence at the Tesco network.

Role emphasizes safe driving, product care, and clear communication while meeting customers in their time slots and keeping service levels high across diverse neighbourhoods.

Qualifications

• Valid UK/EU/EEA driving licence with full or automatic transmission and ≤3 penalty points.
• Able to work flexible shifts, including evenings and weekends.
• Excellent customer service and communication.

Responsibilities

• Deliver groceries to customers within agreed time windows.
• Load and unload van safely and keep vehicle clean.
• Explain substitutions or refunds with a friendly manner to keep the experience smooth.
• Handle products with care to maintain quality and trust.
• Deliver within the customer’s time slot and provide warm service at the doorstep.
• Build strong relationships with colleagues to support great team service.
• Be welcoming to customers and colleagues.
• Adapt to changing needs while on the road and in-store.

Skills

Customer service

Driving licence

Attention to detail

Time management

Job description

Tesco is hiring Customer Delivery Drivers to bring groceries directly to customers’ homes. You’ll drive, load, and deliver with a focus on friendly, helpful service and high quality. Shifts cover evenings, weekends, and varied hours, with a minimum of 16 hours per week and a base presence at the Tesco network.

Role emphasizes safe driving, product care, and clear communication while meeting customers in their time slots and keeping service levels high across diverse neighbourhoods.