Customer Delivery Driver - Flexible Hours & 16+ Hrs/Week

Tesco; Waltham Cross; On-site; GBP 20,000 - 21,000; Full time

Job summary

Tesco is seeking Customer Delivery Drivers to deliver groceries to customers’ homes across the United Kingdom. You’ll be the friendly face on the road, loading and unloading goods, tidying the van, and ensuring a great customer experience.

Shifts follow the advertised availability windows; you’ll receive three weeks’ notice for schedules. Typical hours include a minimum of 16 per week, with options for 12+ hours, and M25 stores pay £15.45 per hour.

Qualifications

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting

Responsibilities

• Delivering your part of our customer shopping trip by:
• Ensuring the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process. I can get what I want:
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

Job description

Tesco is seeking Customer Delivery Drivers to deliver groceries to customers’ homes across the United Kingdom. You’ll be the friendly face on the road, loading and unloading goods, tidying the van, and ensuring a great customer experience.

Shifts follow the advertised availability windows; you’ll receive three weeks’ notice for schedules. Typical hours include a minimum of 16 per week, with options for 12+ hours, and M25 stores pay £15.45 per hour.