Customer Delivery Driver - Evesham Worcester Rd Superstore

ENGINEERINGUK; Evesham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a Customer Delivery Driver for their Evesham store. The role involves delivering groceries to customers, maintaining the delivery vehicle, and ensuring excellent customer service. With flexible hours and a starting pay of £13.35 per hour, this position offers a great opportunity for those looking to work in a dynamic environment.

Benefits

Holiday starting at 20 days plus a personal day

Colleague discounts and savings

Access to wellbeing services

Flexible working from day one

Qualifications

• Hold a valid UK/EU/EEA Driving license for at least 12 months.
• No more than 3 penalty points on driving license.

Responsibilities

• Delivering during the customer's time slot.
• Ensuring the van and trays are clean and organized.
• Talking to customers about order changes, substitutions, and refunds.

Skills

Customer Service

Team Spirit

Adaptability

Energy

Job description

Customer Delivery Driver - Evesham Worcester Rd Superstore

About the role

Availability Window

1. Days From time To time Mon 08:00:00 19:00:00
2. Thu 18:00:00 23:00:00
3. Fri 18:00:00 23:00:00
4. Sat 18:00:00 23:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It's hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all kinds of different ways. For most of the day, you'll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.

Responsibilities include:

• Ensuring the van and trays are clean and organized.
• Leaving the backyard clean and tidy, picking up litter.
• Washing trays as part of the tray wash process.
• Loading the van, checking for roadworthiness.
• Talking to customers about order changes, substitutions, and refunds.
• Taking care of products/deliveries as if they were your own.
• Delivering during the customer's time slot.
• Calling customers before arriving early or if running late.

Requirements:

• Build relationships with colleagues to create team spirit.
• Be warm and welcoming in interactions with customers and colleagues.
• Respond quickly to changing customer needs and embrace change.
• Be energetic and driven to deliver beyond expectations.
• Share ideas to improve the store for customers.
• Hold a valid UK/EU/EEA Driving license (Full or Automatic) for at least 12 months with no more than 3 penalty points.

What’s in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Colleague discounts and savings.
• Access to wellbeing services and life cover.
• Additional benefits tailored to your needs.

For more information, visit here and here.

About Us

Our vision at Tesco is to become every customer's favorite way to shop, whether at home or on the move. We are committed to serving our customers, communities, and the planet better every day, acting as a responsible and sustainable business.

We embrace diversity, equity, and inclusion, ensuring everyone feels represented and able to be themselves. We support flexible working arrangements and are proud to be a Disability Confident Leader.

Please note that Tesco recruits individuals who have passed the school leaver's age and only accepts candidates over 18 for roles involving early or late shifts or specific areas.

For more details, visit our website.