Customer Delivery Driver - Erith CFC

Tesco; Erith; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join Tesco as a Customer Delivery Driver in Erith. This role is about delivering exceptional customer service while driving around your local community. You’ll have the freedom of managing your time on the road and build relationships with customers, all while ensuring their shopping is delivered on time. Enjoy flexibility with guaranteed hours and excellent benefits including discounts and wellness services.

Benefits

20 days holiday plus a personal day

10% off shopping

Access to free wellbeing services

Life cover and pension

Uniform provided

Qualifications

• A UK/EU/EEA Driving licence for at least 12 months with no more than 3 penalty points.
• Energetic and driven to deliver beyond expectations.

Responsibilities

• Delivering customer shopping trips and maintaining cleanliness of the van.
• Handling customer inquiries and issues related to their orders.
• Building relationships with colleagues and maintaining team spirit.

Skills

Customer service skills

Teamwork

Time management

Job description

Join to apply for the Customer Delivery Driver - Erith CFC role at Tesco

6 days ago Be among the first 25 applicants

Join to apply for the Customer Delivery Driver - Erith CFC role at Tesco

Get AI-powered advice on this job and more exclusive features.

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

About the role
Availability Window


Days
From time
To time



Sun
09:15:00
14:45:00


Mon
09:15:00
14:45:00


Tue
09:15:00
14:45:00


Wed
09:15:00
14:45:00


Thu
09:15:00
14:45:00


Fri
09:15:00
14:45:00


Sat
09:15:00
14:45:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• Ensuring the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process. I can get what I want:
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.
  

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank youâ€.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
• Able to adhere to the GB Domestic Driving Rules
  

Whats in it for you?

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click hereto read more about the benefits we have available for our colleagues
  

About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every dayâ€. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, weâ€re a place where Everyoneâ€s Welcome.

We know life looks a little different for each of us. Thatâ€s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

Weâ€re proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickhere.

Please note

Tesco will only recruit individuals who have passed the school leaverâ€s age. To find out the school leavers age for your country pleaseclick here

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

Referrals increase your chances of interviewing at Tesco by 2x

Get notified about new Delivery Driver jobs in Erith, England, United Kingdom.

East Tilbury, England, United Kingdom 4 days ago

Dartford, England, United Kingdom 3 weeks ago

Richmond Upon Thames, England, United Kingdom £14.00-£14.00 23 hours ago

Barking, England, United Kingdom 2 weeks ago

Barking, England, United Kingdom 4 days ago

London, England, United Kingdom 15 hours ago

Aylesford, England, United Kingdom 1 week ago

Hounslow, England, United Kingdom 2 years ago

Orpington, England, United Kingdom 4 days ago

Swanley, England, United Kingdom 1 week ago

London, England, United Kingdom 14 hours ago

Romford, England, United Kingdom 1 month ago

Dartford, England, United Kingdom 1 month ago

Romford, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

Aylesford, England, United Kingdom 1 week ago

Erith, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

Rainham, England, United Kingdom 1 month ago

Erith, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago

Crayford, England, United Kingdom 3 weeks ago

West Thurrock, England, United Kingdom 3 weeks ago

Basildon, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

Dartford, England, United Kingdom 2 weeks ago

Grays, England, United Kingdom 2 weeks ago

Grays, England, United Kingdom 2 months ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.