Customer Delivery Driver - Coventry Cross Point Extra

Retail Human Resources plc; Coventry; On-site; Full time

Job summary

A leading company is seeking Customer Delivery Drivers in Coventry. This role involves delivering groceries to customers' homes, ensuring excellent service and maintaining vehicle standards. With guaranteed hours, flexible scheduling, and a supportive team environment, it's perfect for those seeking stability or a career change.

Benefits

20 days holiday plus personal day

10% off and 15% at pay weekend discounts

Access to free wellbeing resources

Life cover of five times your pay

Pension with up to 7.5% matching contributions

Uniform provided

Qualifications

• Hold a valid driving license for at least 12 months with no more than 3 penalty points.

Responsibilities

• Ensure the van and trays are clean, tidy, and organized.
• Communicate with customers about order changes and deliver within the scheduled time slot.
• Load the van and check its roadworthiness.

Skills

Customer Service

Teamwork

Communication

Flexibility

Problem Solving

Education

UK/EU/EEA Full or Automatic Driving Licence

Job description

Customer Delivery Driver - Coventry Cross Point Extra

Availability Window

1. Sun 17:00-23:00
2. Mon 17:00-23:00
3. Tue 17:00-23:00
4. Wed 17:00-23:00
5. Thu 17:00-23:00
6. Fri 17:00-23:00
7. Sat 17:00-23:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with options for fewer hours (minimum 12). We’d love to hear from you regardless of your preferred hours.

We will schedule your contracted hours within the availability windows listed, with 3 weeks' notice of your shifts. We support flexibility and encourage you to apply even if your available times are close but not exact to the advertised slots. Read more.

Customers are at the heart of everything we do. As the face of Tesco on the road, you’ll deliver from Lands’ End to John O’Groats, meeting customers in their homes daily. This role involves more than driving; it’s about helping others and delivering excellent service with a smile.

This role is hands-on, physical, and varied. No two shifts are the same, and you’ll deliver to customers’ homes with support from managers and colleagues back at the store.

Whether you seek flexibility, job stability, or a career change, everyone is welcome at Tesco.

Responsibilities:

• Ensure the van and trays are clean, tidy, and organized.
• Keep the back yard clean and free of rubbish, picking up litter as needed.
• Wash trays as part of the tray wash process.
• Load the van and check its roadworthiness.
• Communicate with customers about order changes, substitutions, and refunds.
• Handle products carefully and treat deliveries as your own.
• Explain to customers that substitutions won’t incur additional charges.
• Deliver within the scheduled time slot.
• Call customers if arriving early or if running more than 30 minutes late.

Requirements:

• Build good relationships with colleagues to foster team spirit.
• Be warm and welcoming to customers and colleagues.
• Respond quickly to customer needs and embrace change.
• Be energetic and driven to exceed expectations.
• Share ideas for store improvements.
• Hold a valid UK/EU/EEA Full or Automatic Driving Licence for at least 12 months with no more than 3 penalty points.

Benefits:

• Starting holiday entitlement of 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
• Request flexible working from day one.
• Discounts including 10% off and 15% at pay weekend, saving up to £2,000 annually with the Colleague Clubcard.
• Access to free wellbeing resources.
• Life cover of five times your pay and a pension with up to 7.5% matching contributions.
• Various other benefits including discounts, shares, and cycle schemes.
• Uniform provided and policies supporting all life moments.
• Access to colleague networks supporting diversity and inclusion.

About Tesco:

Our vision is to be every customer’s favourite way to shop, with our core purpose being 'Serving our customers, communities and planet a little better every day'. We value diversity and are committed to an inclusive workplace. We are moving towards a blended work model combining office and remote work. Successful applicants will need to provide bank details on start date.

We are a Disability Confident Leader and support accessible recruitment. For more info, visit Tesco Accessibility.