Customer Delivery Driver - Colchester Extra

Tesco; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Tesco is seeking a Customer Delivery Driver in Colchester to provide exceptional service while delivering orders to customers. This role offers flexible scheduling with guaranteed hours, competitive pay starting from £13.35 per hour, and a supportive work environment. Ideal candidates will have a valid UK driving license and a proactive approach to customer service.

Benefits

Holiday entitlement starting at 20 days plus a personal day

Colleague discounts and wellbeing resources

Uniform provided

Access to colleague networks

Qualifications

• UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months.
• Ability to build positive relationships with colleagues and customers.
• Energetic and adaptable in responding to customer needs.

Responsibilities

• Deliver exceptional service by engaging with customers and managing substitutions.
• Ensure timely deliveries within preferred time slots.
• Maintain cleanliness and organization of the delivery van.

Skills

Customer Engagement

Adaptability

Proactivity

Job description

Customer Delivery Driver - Colchester Extra

Tesco Colchester, England, United Kingdom

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Customer Delivery Driver - Colchester Extra

Tesco Colchester, England, United Kingdom

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Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It’s hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all kinds of different ways. For most of the day, you’ll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when needed.

Whether you seek flexibility to suit your lifestyle, job stability, or a career change, everyone is welcome at Tesco.

About the role

Availability Window

• Sun: 18:00 - 23:00
• Mon: 09:00 - 22:00
• Wed: 08:00 - 18:00
• Thu: 08:00 - 18:00
• Fri: 08:00 - 23:00
• Sat: 18:00 - 22:00

Pay & Hours

Starting from £13.35/hour, increasing to £14.56 inside the M25. Flexible hours with a minimum of 12 or 16 guaranteed hours per week. We support flexible scheduling and will inform you of your shifts with 3 weeks’ notice.

Customer Focus

Deliver exceptional service by engaging with customers, managing substitutions, and ensuring timely deliveries within their preferred time slots. Maintain cleanliness and organization of your van and trays, and communicate effectively with customers and stores regarding any delays or issues.

Requirements

• UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points.
• Build positive relationships with colleagues and customers.
• Be energetic, adaptable, and proactive in responding to customer needs.

Benefits

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus Bank Holidays.
• Request flexible working from day one.
• Colleague discounts, wellbeing resources, life cover, pension, and more.
• Uniform provided and access to colleague networks.

About Us

Our vision is to become every customer's favorite way to shop, acting responsibly and sustainably. We embrace diversity, equity, and inclusion, welcoming everyone to be themselves at Tesco. We support flexible working and are committed to accessibility and inclusion in our recruitment process.

For more information, visit www.tescoplc.com.