Customer Delivery Driver - Carnforth Superstore

ENGINEERINGUK; Carnforth; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Delivery Driver to join their team in Carnforth. This role offers the chance to provide exceptional service while driving across the UK, meeting diverse customers in their homes. With a focus on flexibility and support, you will enjoy a hands-on job that allows you to manage your own schedule while being backed by a dedicated team. The position comes with competitive pay, generous holiday allowances, and various employee benefits. If you're looking for a rewarding role that values customer interaction and teamwork, this opportunity is perfect for you.

Benefits

20 days holiday plus personal day

Flexible working requests

Discounts with Tesco's Colleague Clubcard

Access to wellbeing resources

Life cover and pension benefits

Uniform provided

Qualifications

• Must hold a valid UK/EU/EEA Driving license for at least 12 months.
• Ability to build relationships with colleagues and customers.

Responsibilities

• Ensure the van and trays are clean and organized.
• Communicate with customers about order changes and refunds.
• Deliver within the customer's scheduled time slot.

Skills

Customer Service

Driving Skills

Communication

Teamwork

Education

Valid UK/EU/EEA Driving License

Job description

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Customer Delivery Driver - Carnforth Superstore

View more categories View less categories Sector Retail and Wholesale Role Driver Contract Type Permanent Hours Full Time

About the role
Availability Window

Days From time To time Sat 09:00:00 19:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It's hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all kinds of different ways. For most of the day, you'll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.

References

Visible links
1. https://www.tesco-careers.com/faqs/
You will be responsible for
• Ensuring the van and trays are clean and organized.
• Leaving the backyard clean, tidy, and free of rubbish, and picking up litter.
• Washing trays as part of the tray wash process.
• Loading the van as required, checking for roadworthiness.
• Communicating with customers about order changes, substitutions, and refunds.
• Taking care of products/deliveries as if they were your own.
• Explaining substitution charges to customers.
• Delivering within the customer's scheduled time slot.
• Calling customers if early or running late.
You will need
• Build relationships with colleagues to foster team spirit.
• Be warm and welcoming in interactions.
• Respond quickly to customer needs and embrace change.
• Share ideas for store improvement.
• Hold a valid UK/EU/EEA Driving license (Full or Automatic) for at least 12 months with no more than 3 penalty points.
What's in it for you?
• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Flexible working requests from day one.
• Discounts with Tesco's Colleague Clubcard.
• Access to wellbeing resources.
• Life cover and pension benefits.
• Various other discounts and schemes.
• Uniform provided.
• Access to colleague networks.
• Read more about benefits at this link.

About Us
Our vision is to become every customer's favorite way to shop. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We are committed to diversity, equity, and inclusion, and support flexible working arrangements.

We are proud to be a Disability Confident Leader and promote an accessible recruitment process. For accessibility support, visit this link.

Please note
• Tesco recruits individuals who have passed the school leaver's age. Check your local school leaver age here.
• Candidates over 18 are required for roles involving early mornings, late nights, or specific areas.
• High application volumes may lead to early closure of roles.
• Feedback is provided only to interview attendees.
• More about us at this link.

Company

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