Customer Delivery Driver - Carlisle Warwick Rd Superstore

Retail Human Resources plc; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company seeks a Customer Delivery Driver for its Carlisle store. This role involves more than just driving; it includes building relationships with customers and colleagues while ensuring excellent delivery service. With flexible working hours and a commitment to inclusivity, this position offers a great opportunity for those seeking stability or a career change.

Benefits

Holiday entitlement starting at 20 days

Flexible working requests from day one

Colleague discounts and wellbeing services

Uniform provided

Pension and life cover

Qualifications

• Valid driving license for at least 12 months with no more than 3 penalty points.
• Energetic and driven to exceed expectations.
• Ability to build relationships with colleagues and customers.

Responsibilities

• Ensure cleanliness and organization of the van and delivery area.
• Communicate with customers regarding order updates.
• Handle products carefully and deliver them within the designated time slots.

Skills

Team spirit

Customer service

Energy and drive

Education

Valid UK/EU/EEA driving license

Job description

Customer Delivery Driver - Carlisle Warwick Rd Superstore

Availability Window

• Sun 19:00 - 23:00
• Mon 19:00 - 23:00
• Tue 19:00 - 23:00
• Fri 19:00 - 23:00
• Sat 19:00 - 23:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but flexible options for fewer hours (minimum 12) are available. We schedule your hours within the specified availability windows, with 3 weeks' notice of your shifts. We welcome applicants with availability close to the advertised times.

Customers are at the heart of everything we do. As the face of Tesco on the road, our Delivery Drivers meet customers in their homes daily. This role involves more than driving; it’s about helping others and delivering excellent service with a smile. It’s hands-on, physical, and varied. You’ll be your own boss during shifts, with support from managers and colleagues back at the store.

Whether you seek flexibility, job stability, or a career change, everyone is welcome at Tesco.

Responsibilities include:

• Ensuring the van and trays are clean and organized.
• Maintaining a tidy delivery area and picking up litter.
• Washing trays as part of the process.
• Loading the van, checking its roadworthiness.
• Communicating with customers about order changes, substitutions, and refunds.
• Handling products carefully and delivering within the customer’s time slot.
• Calling customers if early or running late.

Requirements:

• Build relationships with colleagues to foster team spirit.
• Be warm and welcoming to customers and colleagues.
• Respond quickly to customer needs and embrace change.
• Be energetic and driven to exceed expectations.
• Hold a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points.

Benefits include:

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
• Flexible working requests from day one.
• Colleague discounts, wellbeing services, life cover, pension, and other benefits.
• Uniform provided and support for all life moments.
• Access to colleague networks and inclusive culture.

About Tesco:

Our vision is to become every customer's favorite way to shop, with a core purpose of serving customers, communities, and the planet better every day. We value diversity and inclusivity, offering flexible working patterns and a welcoming environment. We are committed to accessibility and support for all applicants.

Note: Successful applicants will need to provide bank details on their start date. We are a Disability Confident Leader and offer accessible recruitment support.