Customer Delivery Driver - Barrow

Tesco; Barrow-in-Furness; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Customer Delivery Driver, where your role is pivotal in ensuring customer satisfaction. You will be responsible for delivering orders, maintaining vehicle cleanliness, and engaging positively with customers. This position offers flexible working hours and a supportive environment that values diversity and inclusion. With competitive pay starting at £13.35 per hour and a range of benefits including discounts and wellbeing services, this role is perfect for those looking to make a difference in their community while enjoying a fulfilling career.

Benefits

20 days holiday plus personal day

10% off with Colleague Clubcard

Access to free wellbeing services

Life cover of five times your pay

Discounts and shares

Uniform provided

Flexible working options

Qualifications

• Valid UK/EU/EEA Driving licence for at least 12 months.
• Ability to build relationships and work as a team.

Responsibilities

• Delivering customer orders and ensuring van cleanliness.
• Communicating with customers about order changes and substitutions.

Skills

Customer Service

Teamwork

Communication

Driving

Job description

Join or sign in to find your next job

Join to apply for the Customer Delivery Driver - Barrow role at Tesco

3 days ago Be among the first 25 applicants

Join to apply for the Customer Delivery Driver - Barrow role at Tesco

Get AI-powered advice on this job and more exclusive features.

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Role Responsibilities

• Delivering your part of our customer shopping trip by ensuring the van and trays are clean, tidy, and organized.
• Leaving the back yard clean, tidy, and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers' time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

Requirements

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you'.
• Respond quickly to the changing needs of our customers and embrace change within my store.
• Be energetic and driven to deliver beyond expectations, balancing home and work life effectively.
• Share ideas with my Manager and colleagues on how we can improve our store for customers.
• Hold a valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off and 15% at pay day weekends with a Colleague Clubcard, saving up to £2,000 a year, with an additional card for family.
• Access to free wellbeing services supporting mental and physical health.
• Life cover of five times your pay and a pension with up to 7.5% matching contributions.
• Discounts, shares, cycle to work schemes, and more benefits tailored to your needs.
• Uniform provided and policies supporting all life moments.
• Access to colleague networks for diverse backgrounds. Click here for more details.

About Us

Our vision at Tesco is to become every customer's favourite way to shop. Our purpose is ‘Serving our customers, communities and planet a little better every day’.

We value diversity, equity, and inclusion, making sure everyone feels represented and able to be themselves at work. We support flexible working and accommodate life-changing moments.

We are a Disability Confident Leader and committed to an accessible recruitment process. Click here for more info on accessibility support.

Please note: Tesco recruits individuals over the school leaver's age. For details, click here.

We can only accept candidates over 18 for roles involving early mornings, late nights, or specific areas like warehouse or driving.

High volume applications may lead to early closing of roles. Feedback is provided only to interviewed candidates.

More about us at www.tescoplc.com