Customer Delivery Driver - Bangor Extra

Tesco; Bangor; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Tesco as a Customer Delivery Driver, where you'll be the face of the company, delivering groceries and providing exceptional service to customers. Enjoy a flexible working environment with guaranteed hours, competitive pay, and a range of benefits including discounts and holiday entitlement. This role is perfect for those who thrive on variety and customer interaction.

Benefits

Holiday entitlement starting at 20 days plus a personal day

10% off and 15% at pay weekend discounts

Access to free wellbeing services

Life cover of five times your pay

Uniform provided

Qualifications

• Hold a valid UK/EU/EEA Driving license for at least 12 months.
• Be warm and welcoming in interactions with customers.
• Respond quickly to changing customer needs.

Responsibilities

• Ensure the van and trays are clean and organized.
• Communicate with customers about order changes.
• Deliver within the scheduled time slot.

Skills

Customer Service

Teamwork

Adaptability

Job description

About the role

Availability Window

Days	From time	To time
Sun	06:00:00	10:00:00
Mon	06:00:00	10:00:00
Thu	06:00:00	10:00:00
Fri	06:00:00	10:00:00
Sat	06:00:00	10:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It’s hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all kinds of different ways. For most of the day, you’ll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.

Responsibilities

• Ensure the van and trays are clean, tidy, and organized.
• Leave the delivery area clean, tidy, and free of rubbish; pick up litter as needed.
• Wash trays as part of the tray wash process.
• Load the van as required and check for roadworthiness.
• Communicate with customers about order changes, including substitutions and refunds.
• Handle products/deliveries with care.
• Explain to customers that they will not be charged extra for substitutions.
• Deliver within the scheduled time slot.
• Call customers if arriving early or if running late.

Requirements

• Build relationships with colleagues to foster team spirit.
• Be warm and welcoming in interactions with customers and colleagues.
• Respond quickly to changing customer needs and embrace change.
• Be energetic and driven to exceed expectations.
• Share ideas for store improvement.
• Hold a valid UK/EU/EEA Driving license (Full or Automatic) for at least 12 months with no more than 3 penalty points.

Benefits

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Discounts including 10% off and 15% at pay weekend, saving up to £2,000 annually with Colleague Clubcard.
• Access to free wellbeing services and resources.
• Life cover of five times your pay and a pension with up to 7.5% matching contributions.
• Flexible benefits such as discounts, shares, and cycle-to-work schemes.
• Uniform provided and supportive policies for all life moments.
• Access to colleague networks for diverse backgrounds.

About Us

Our vision at Tesco is to become every customer's favorite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’.

We are committed to diversity, equity, and inclusion, ensuring everyone feels represented and able to be themselves. We support flexible working and accommodate various life circumstances.

We are proud to be a Disability Confident Leader and committed to an accessible recruitment process. Click here for more information.

Please note: Tesco recruits individuals who have passed the school leaver’s age. For details, click here. We can only accept candidates over 18 for roles involving early morning, late evening, or specific areas like warehouse, beverages, wines, spirits, counters, bakery, and driving roles.

High application volumes may lead to early closing of roles. We only provide feedback to interviewed candidates.

For more about us, visit www.tescoplc.com