Customer Delivery Driver - Aylesbury Tring Rd Superstore

Tesco; Aylesbury; Sur place; GBP 19 000 - 21 000; Temps partiel

Résumé du poste

Tesco is seeking a Customer Delivery Driver to meet customers in their homes, providing great service beyond driving. The role is hands-on, physically demanding, with varied shifts and a supportive team back at base.

Drivers must hold a UK/EU/EEA licence for at least 12 months, with a maximum of 3 penalty points. Minimum 16 hours per week are guaranteed, with flexible working options discussed during application.

Qualifications

• Hold a valid UK/EU/EEA driving licence for at least 12 months.
• No more than 3 penalty points on your licence.
• Physically capable of loading and delivering goods.

Responsabilités

• Deliver groceries and goods to customers within scheduled time slots.
• Load the van safely and keep it clean and organized.
• Talk customers through order changes and substitutions and handle refunds as needed to ensure a smooth experience.
• Provide warm, friendly service at the doorstep to build trust with customers.
• Build strong relationships with team members and communicate any issues promptly.

Connaissances

Customer service mindset

Safe driving

Description du poste

Availability Window

Days From time To time Sun 14:00:00 22:00:00 Mon 13:00:00 22:00:00 Tue 13:00:00 22:00:00 Thu 06:00:00 17:00:00 Fri 07:00:00 18:00:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; its about helping people and delivering great service with a smile.

Its hands on, physical and full of variety, with no two shifts the same. Youll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at 14.18 per hour, rising to 15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.

Loading the van safely and completing all checks to ensure its roadworthy, reliable, and ready to deliver great service.

Talking customers through any order changes, substitutions, or short dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.

Handling products with care, treating every order as if it were your own to maintain quality and customer trust.

Delivering within the customers time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.

Be warm and welcoming with customers and colleagues.

Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Tescos vision is to be every customers favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Were committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyones Welcome.

We also understand that life varies for each of us, so were always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please clickhere.