Customer Delivery Driver - Ashford Extra

Tesco UK; Staines-upon-Thames; On-site; GBP 19,000 - 21,000; Part time

Job summary

Tesco UK is seeking a Customer Delivery Driver to join the team and serve customers in their homes. You will operate on a road-based role with a focus on friendly service and reliability.

Shifts run in the evenings and come with a guaranteed minimum of 16 hours per week. You will drive, load, deliver and support customers, keeping gear and van tidy and safe while working with a friendly store team.

Qualifications

• Hold a valid UK/EU/EEA driving licence for at least 12 months with no more than 3 penalty points.
• Be friendly, professional and focused on customer service.
• Able to work flexible, often evening shifts from 18:00 to 23:00.

Responsibilities

• Keep your van, trays and work area clean, tidy and organised to deliver in perfect condition.
• Load the van safely and perform checks to ensure roadworthiness.
• Explain order changes to customers and handle refunds to keep the experience smooth.
• Carefully handle products and treat each order as your own.
• Deliver within the customer time slot with warm, natural service at the doorstep.

Skills

Customer service

Delivery driving

Time management

Communication

Education

Valid UK driving licence

Job description

Availability Window

• Sun 18:00:00 - 23:00:00


• Mon 18:00:00 - 23:00:00


• Tue 18:00:00 - 23:00:00


• Wed 18:00:00 - 23:00:00


• Thu 18:00:00 - 23:00:00


• Fri 18:00:00 - 23:00:00


• Sat 18:00:00 - 23:00:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.

It’s handsâ€‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.

Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.

Talking customers through any order changes, substitutions, or shortâ€‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.

Handling products with care, treating every order as if it were your own to maintain quality and customer trust.

Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.Â

Be warm and welcoming with customers and colleagues.Â

Respond quickly to changing customer needs and embrace change while out on the road and in the store.Â

Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.