Customer Delivery Driver - Andover Extra - Vacancy 6

Tesco UK; Andover; On-site; GBP 40,000 - 60,000; Full time

Job summary

Tesco UK is seeking Customer Delivery Drivers to deliver exceptional service across the UK. This role involves driving, customer interaction, and ensuring the cleanliness and organization of the delivery vehicle. With a competitive pay rate starting at £13.35 per hour, flexible hours, and support for working various shifts, it's an excellent opportunity to join a leading company focused on customer satisfaction and community engagement.

Qualifications

• A valid UK/EU/EEA driving license for at least 12 months with no more than 3 penalty points.

Responsibilities

• Ensure the van and trays are clean, tidy, and organized.
• Deliver within the customer's time slot while maintaining communication.

Skills

Customer Service

Communication

Teamwork

Flexibility

Problem Solving

Education

Valid UK/EU/EEA Driving licence

Job description

Availability Window

Days	From time	To time
Sun	19:00	23:00
Mon	19:00	23:00
Thu	09:00	19:00
Fri	09:00	19:00
Sat	09:00	19:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of your shifts. We are happy to support flexibility, so if your availability closely matches but not exactly the advertised times, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. This role is about more than just driving: it's about helping others and delivering great service, with a smile.

It’s hands-on, physical, and full of variety. No two shifts are the same, and our customers look for help in many ways. Most of your day you'll feel like your own boss, delivering to customers, but there’s always a team of Managers and colleagues ready to support you back at base.

Whether you seek flexibility, job stability, or a new career direction, everyone is welcome at Tesco.

Delivering your part of our customer shopping trip by:

• Ensuring the van and trays are clean, tidy, and organized.
• Leaving the backyard clean, tidy, and free of rubbish, and picking up litter.
• Washing trays as part of the tray wash process.
• Loading the van, checking its roadworthiness.
• Talking to customers about order changes, including substitutions and refunds.
• Taking care of products/deliveries as if they were your own.
• Explaining that customers will not be charged extra for substitutions.
• Delivering within the customer's time slot.
• Calling the customer before arriving early.
• Calling the store if running 30+ minutes late.

• Building relationships with colleagues to foster team spirit.
• Being warm and welcoming, understanding customer needs, and saying ‘Thank you’.
• Responding quickly to customer needs and embracing change.
• Being energetic and driven to exceed expectations.
• Sharing ideas to improve the store for customers.
• Having a valid UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points.

Our vision at Tesco is to become every customer’s favourite shopping choice, whether at home or on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. We aim to act responsibly and sustainably for all stakeholders, communities, and the planet.

Diversity, equity, and inclusion (DE&I) at Tesco mean everyone feels represented and can be themselves at work. We are a place where Everyone’s Welcome.

We understand life looks different for everyone. We welcome discussions about flexible working to support your needs, whether you're starting your career, caring for someone, nearing retirement, or adapting to parenthood. Talk to us about how we can support you throughout your application process.

We’re proud to be a Disability Confident Leader and committed to an inclusive, accessible recruitment process. For support details, please click here.

Please note:

Tesco recruits individuals who have passed the school leaver’s age. To find out the age for your country, please click here.

Candidates over 18 are only accepted for roles requiring early morning or late evening work or involving areas like warehouse, alcohol, bakery, or driving.

During high application volumes, some roles may close early. We only provide individual feedback to interviewed candidates.

For more about us, visit www.tescoplc.com.