Customer Delivery Driver -1-Guildford Superstore

ENGINEERINGUK; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Delivery Driver to join their team in Guildford. This role is perfect for those who enjoy flexibility and customer interaction, as you'll be the face of the company on the road. You'll be responsible for delivering orders, maintaining vehicle cleanliness, and providing excellent service to customers. With a focus on community and sustainability, this company values diversity and offers a supportive work environment. If you're energetic, driven, and ready to make a difference, this opportunity is for you!

Benefits

20 days holiday plus personal day

10% off shopping

Life cover of 5x salary

Pension with up to 7.5% matching contributions

Uniform provided

Access to wellbeing services

Flexible working from day one

Various discounts and cycle schemes

Qualifications

• Hold a valid driving license for at least 12 months.
• Build positive relationships with customers and colleagues.

Responsibilities

• Ensure the van and trays are clean and organized.
• Communicate with customers about order changes and refunds.
• Deliver within the scheduled time slot.

Skills

Customer Service

Driving Skills

Communication

Organization

Education

Valid UK/EU/EEA Driving License

Job description

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Customer Delivery Driver - Guildford Superstore

About the role

Availability Window

• Sun 08:00 - 18:00
• Wed 11:00 - 18:00
• Fri 08:00 - 18:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (minimum 12), we have opportunities for this too. We will schedule your hours within the availability windows you provide, with 3 weeks' notice of your shifts. We are flexible and open to matching your availability closely, even if it doesn't exactly match the advertised times. Read more.

Customers are at the heart of everything we do. As the face of Tesco on the road, we deliver from Lands' End to John O'Groats. Our Delivery Drivers meet and talk to customers in their homes daily. This role involves more than driving: it's about helping others and delivering excellent service with a smile.

It's hands-on, physical, and varied. No two shifts are the same, and our customers seek help in many ways. You'll feel like your own boss during deliveries, with support from Managers and colleagues back at base.

Whether you're seeking flexibility, job stability, or a career change, everyone is welcome at Tesco.

Responsibilities include:

• Ensuring the van and trays are clean and organized.
• Maintaining a tidy delivery yard and picking up litter.
• Washing trays as part of the process.
• Loading the van and checking its roadworthiness.
• Communicating with customers about order changes, substitutions, and refunds.
• Handling products/deliveries carefully.
• Delivering within the scheduled time slot.
• Calling customers if early and stores if delayed by 30+ minutes.

Requirements:

• Build positive relationships with colleagues.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to customer needs and embrace change.
• Be energetic and driven to exceed expectations.
• Share ideas for store improvements.
• Hold a valid UK/EU/EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points.

Benefits include:

• Holiday starting at 20 days plus a personal day, increasing to 22 days after 12 months (plus bank holidays).
• Request flexible working from day one.
• 10% off shopping, 15% during pay weekend, saving up to £2,000/year with a Colleague Clubcard.
• Access to wellbeing services and support resources.
• Life cover of 5x salary and a pension with up to 7.5% matching contributions.
• Various discounts, cycle schemes, and more.
• Uniform provided.
• Access to diverse colleague networks and inclusive policies.

For more information, visit our diversity and inclusion page and benefits page.

About Us

Our vision is to become every customer's favorite way to shop. Our purpose is to serve our customers, communities, and the planet better every day, acting responsibly and sustainably.

We value diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working arrangements and are committed to an accessible recruitment process. For accessibility support, visit our accessibility page.

Please note:

• We recruit individuals who have passed the school leaver's age. For your country's school leaver age, visit here.
• Candidates over 18 are required for roles involving early mornings, late nights, or specific areas like warehouse or driving.
• High volumes of applicants may lead to early closing of roles.

Visit our website for more information.