Customer Delivery Driver

TN United Kingdom; Waltham Cross; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player seeks enthusiastic Customer Delivery Drivers to join their dynamic team. This role is not just about driving; it's about delivering exceptional service and building relationships with customers in their homes. You'll enjoy a variety of tasks each day, ensuring customer satisfaction while managing deliveries efficiently. With flexible working options and a supportive team environment, this position offers a great opportunity for those looking to make a difference in their community. Join a company that values inclusivity and diversity, and take the next step in your career with a role that truly matters.

Benefits

20 days holiday plus personal day

Flexible working options

10% off with Colleague Clubcard

Free wellbeing services

Life cover and pension contributions

Uniform provided

Access to colleague networks

Qualifications

• Must hold a valid UK/EU/EEA Driving Licence for at least 12 months.
• Ability to build relationships with customers and colleagues.

Responsibilities

• Deliver customer shopping trips while ensuring cleanliness and organization.
• Communicate with customers about their orders and substitutions.

Skills

Customer Service

Driving

Communication

Teamwork

Problem Solving

Education

UK/EU/EEA Driving Licence

Job description

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It's hands on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for:

1. Delivering your part of our customer shopping trip by:
1. Ensuring the van and trays I use are clean and kept tidy/organised.
2. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
3. Ensuring trays are washed as part of the tray wash process.
4. Loading the van as required, checking the van for roadworthiness.
5. Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
6. Taking care of products/deliveries as if they were my own.
7. Explaining to the customer that they will not be charged any more for their substitutions.
8. Delivering during the customers time slot.
9. Calling the customer before arriving at their property if early.
10. Calling the store/centre if running 30 or more minutes late.

You will need:

1. Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
2. Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
3. Act quickly to respond to the changing needs of our customers and embracing change within my store.
4. Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
5. Share ideas with my Manager and other colleagues on how we can improve our store for customers.
6. A UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
7. Able to adhere to the GB Domestic Driving Rules.

What's in it for you:

*** Enfield CFC - Hertford Road, Waltham Cross EN8 7RS ***

Hourly rate: £14.05

We are currently recruiting for part time and full time positions.

To find out more contact us today on 07599200774 or [e-mail] quoting the site 'ENFIELD DRIVER' where a dedicated Tesco colleague can help you find the right job.

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

1. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
2. Request flexible working from day one.
3. Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
4. Access to free wellbeing services with a range of resources to support your mind, body, and life.
5. Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
6. Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
7. Uniform provided and policies to support you for all of life’s moments, big and small.
8. Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us:

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us about how this can work for you.

NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Advert last updated on 02/04/2025 by TN United Kingdom.