Customer Delivery Driver

Tesco; Hull and East Yorkshire; Sur place; GBP 20 000 - 21 000; Plein temps

Avantages offerts par ce poste

Holiday starting at 20 days

Personal day after 12 months

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with employer contributions

Uniform provided

Résumé du poste

Tesco is looking for Customer Delivery Drivers to bring groceries to customers’ homes across the UK. The role combines driving with delivering excellent service, with shifts scheduled within specific availability windows.

Starting pay is £14.18 per hour, rising to £15.45 in M25 stores, with a guaranteed minimum of 16 hours per week. Flexible hours and a supportive team are provided to help you succeed.

Qualifications

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months
• Penalties: no more than 3 penalty points
• Friendly and customer‑focussed service on doorsteps

Responsabilités

• Keep van, trays and work area clean and organised
• Load the van safely and perform checks for roadworthiness
• Explain order changes or substitutions to customers and process refunds when needed
• Handle products with care to maintain quality
• Deliver within the customer’s time slot with warm, natural service at the door

Connaissances

Valid UK license

Customer service

Flexible attitude

Team player

Description du poste

About the role

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.

It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We offer a minimum of 16 guaranteed hours a week, with options from 12 hours if you prefer. Your shifts will be scheduled within the availability windows shown, and you’ll get at least 3 weeks’ notice. If your availability is close to what we need, we still encourage you to apply.

What is in it for you

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle to work schemes
• Uniform provided, plus policies to support you through life’s key moments

You will be responsible for

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

You will need

• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.
• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

About us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the Government website here

Candidate availability window required

Day From To Saturday 7:00 19:00 Sunday 19:00 23:00 Monday 19:00 23:00 Tuesday 18:00 22:00 Friday 6:00 16:30