Customer Delivery Assistant (Drivers Mate) - Aberde

Manpower UK; Aberdeen City; On-site; GBP 15,000 - 21,000; Full time

Job summary

Manpower UK in Aberdeen is recruiting a Customer Delivery Assistant (Driver's Mate) for a temporary role supporting a busy home delivery team.

You will assist with deliveries of electrical products, demonstrate features, and provide friendly, professional customer service, working as part of a two-person crew to load, unload and install goods.

Qualifications

• A passion for delivering outstanding customer service.
• Excellent communication skills and confidence interacting with customers in their homes.
• A positive, team-focused attitude and willingness to support colleagues.
• Good problem-solving skills and the ability to remain calm under pressure.
• A physically active approach, with the ability to lift and move products safely as part of a two-person team.
• A commitment to working safely and following company procedures.
• Reliability, professionalism, and pride in representing our client's brand.

Responsibilities

• Assist the Driver with the delivery, installation, and demonstration of electrical products, including white goods, TVs, and cookers.
• Provide friendly and professional customer service during every delivery and installation.
• Keep customers informed throughout the delivery process, ensuring a positive experience from start to finish.
• Use handheld devices to accurately complete delivery records and obtain customer signatures.
• Support with the safe loading, unloading, and handling of products.
• Deliver and collect products and tote boxes from retail locations when required.
• Maintain regular communication with the depot team, reporting any delivery issues or changes throughout the day.
• Assist in securing and managing vehicle loads using appropriate equipment such as straps and sack barrows.
• Follow all health and safety procedures and safe manual handling practices.

Skills

Customer service

Communication

Teamwork

Problem solving

Safety awareness

Job description

Working alongside a Driver, the Customer Delivery Assistant (Driver''s Mate) - Aberde helps deliver, install and collect electrical products in customers' homes across Aberdeen. This temporary role, paying up to £12.81 per hour, suits someone with a hands-on approach who takes pride in excellent service. Duties include assisting with deliveries of white goods, TVs and cookers, demonstrating products, and providing friendly, professional customer care. Pay Rate: £12.81 per hour. We are currently recruiting on behalf of our client for a Customer Delivery Assistant (Driver''s Mate) to join their busy home delivery team in Aberdeen.

Key Responsibilities

Assist the Driver with the delivery, installation, and demonstration of electrical products, including white goods, TVs, and cookers. Provide friendly and professional customer service during every delivery and installation. Keep customers informed throughout the delivery process, ensuring a positive experience from start to finish. Use handheld devices to accurately complete delivery records and obtain customer signatures. Support with the safe loading, unloading, and handling of products. Deliver and collect products and tote boxes from retail locations when required. Maintain regular communication with the depot team, reporting any delivery issues or changes throughout the day. Assist in securing and managing vehicle loads using appropriate equipment such as straps and sack barrows. Follow all health andamp; safety procedures and safe manual handling practices.

What We’re Looking For

A passion for delivering outstanding customer service. Excellent communication skills and confidence interacting with customers in their homes. A positive, team-focused attitude and willingness to support colleagues. Good problem-solving skills and the ability to remain calm under pressure. A physically active approach, with the ability to lift and move products safely as part of a two-person team. A commitment to working safely and following company procedures. Reliability, professionalism, and pride in representing our client''s brand.

What’s On Offer

£ Competitive hourly rate of £12.81 per hour . Full training provided. Opportunity to work for a well-known and respected organisation. Varied role combining customer service, teamwork, and hands-on work.