Customer Delivery Assistant

Pin Point Recruitment; Severn Beach; Presencial; GBP 17.000 - 21.000; Jornada completa

Descripción de la vacante

Pin Point Recruitment is seeking a Customer Delivery Assistant in Severn Beach to support delivery and installation drivers and ensure a professional service for customers. The role involves assisting with the unloading and setup of products, maintaining safety and delivering excellent customer care.

The position requires good communication, team collaboration, and the ability to handle heavy lifting where needed.

Formación

• Strong customer service and communication skills.
• Able to work independently and as part of a team.
• Good problem-solving skills and ability to remain calm under pressure.
• Understand safe manual handling and health & safety practices.
• Reliable, flexible and professional approach to work.
• Able to handle heavy lifting when required.

Responsabilidades

• Assist with the delivery, installation and demonstration of products including white goods, televisions and cookers.
• Provide excellent customer service, keeping customers informed throughout the delivery process.
• Use handheld devices to accurately complete deliveries and obtain customer signatures.
• Communicate effectively with the transport team regarding delivery updates or issues.
• Handle products safely and follow all manual handling and health & safety procedures.
• Secure and manage vehicle loads using appropriate equipment.
• Work collaboratively with colleagues to ensure customer and business needs are met.
• Maintain professional standards and represent the company positively at all times.
• Complete any required training and keep knowledge up to date.

Conocimientos

Customer service

Communication

Teamwork

Problem solving

Safety awareness

Manual handling

Physical fitness

Descripción del empleo

Customer Delivery Assistant

Severn Beach

£12.81 per hour

7am starts

Job Purpose

As a Customer Delivery Assistant, you will support Delivery and Installation Drivers in providing a professional and efficient home delivery service. You will play a key role in ensuring customers receive their products safely, on time, and with exceptional customer service.

Key Responsibilities

• Assist with the delivery, installation and demonstration of products including white goods, televisions and cookers.
• Provide excellent customer service, keeping customers informed throughout the delivery process.
• Use handheld devices to accurately complete deliveries and obtain customer signatures.
• Communicate effectively with the transport team regarding delivery updates or issues.
• Handle products safely and follow all manual handling and health & safety procedures.
• Secure and manage vehicle loads using appropriate equipment.
• Work collaboratively with colleagues to ensure customer and business needs are met.
• Maintain professional standards and represent the company positively at all times.
• Complete any required training and keep knowledge up to date.

Skills & Experience

• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Good problem-solving skills and ability to remain calm under pressure.
• Understanding of safe manual handling and health & safety practices.
• Reliable, flexible and professional approach to work.
• Will need to be fit as there is heavy lifting involved.