Customer Delivery Assistant

Dixons Carphone; Stevenage; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Driver training schemes

Quarterly bonus opportunities

Product discounts on tech

Wellbeing initiatives

Job summary

Dixons Carphone is seeking a Customer Delivery Assistant in Stevenage. This role is crucial for delivering tech directly to customers' homes and installing it, ensuring that they enjoy the best technology experience.

You will need excellent customer service skills, ideally a driving license, and the ability to lift heavy items. The position offers opportunities for training and development in a supportive environment, alongside a range of benefits including quarterly bonuses and product discounts.

Qualifications

• Great customer skills with a passion for delivering excellent customer service.
• Ideally, some experience of working in a delivery role or visiting customers' homes.
• Ability to handle heavy stock.

Responsibilities

• Completing a multi-drop role alongside one of our delivery drivers.
• Installing a range of different products for our customers.
• Delivering the latest tech straight to our customers' doors.

Skills

Customer service skills

Ability to handle heavy stock

Car driving licence

Job description

Customer Delivery Assistant

Stevenage
Stevenage Customer Service Centre
Permanent
Full Time
Grade 1
Salary: 27,310.92
Shift Pattern: 5 Over 8 days

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Join us as aCustomer Delivery Assistantand become the friendly face of our home delivery service. You’ll be out on the road delivering the latest tech straight to our customers’ doors and into their homes.

Every day brings something new: new places, new faces, and plenty of appreciation from happy customers. But this role is more than just delivery. We’ll train you to install smart tech like washing machines, fridge-freezers, and 4K TVs—so you can leave every home with a smile.

And it doesn’t stop there. With access to ourDriver Academies, you’ll have real opportunities to grow your skills and build a long-term career.

Ready to drive your future forward? Let’s go.

Role overview:

As part of this role, you’ll be responsible for:

• Completing a multi-drop role alongside one of our delivery drivers, lifting & handling some heavy items
• Installing a range of different products for our customers in their homes, helping everyone enjoy amazing technology

You will need:

• Great customer skills with a passion for delivering excellent customer service
• (Ideally) a car driving licence and some experience of working in a delivery role or visiting customers homes
• The ability to handle heavy stock

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

• The opportunity to join one of our driver training schemes and gain skills for life
• Quarterly bonus opportunities
• Product discounts on the latest tech
• A range of wellbeing initiatives

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.