Customer Delivery Agent

Auxillis; Ipswich; On-site; GBP 27,000 - 32,000; Full time

Job summary

Auxillis is seeking a Customer Delivery Agent to deliver vehicles and provide exceptional service to customers in Ipswich. This role offers a competitive salary, great benefits like bonuses, flexible annual leave, and opportunities for career progression within a supportive team environment.

Benefits

24 days annual leave, increasing to 26 with service

Quarterly bonus scheme (up to £1,267 pa)

Well-being services including 24/7 GP access

Pension and save-as-you-earn share scheme

Exclusive vehicle-leasing schemes for staff

Qualifications

• Full UK or EU driving licence required.
• Good customer service skills with a positive attitude expected.

Responsibilities

• Deliver and collect vehicles for customers.
• Valet vehicles to maintain quality standards.
• Work in a fast-paced, physical environment.

Skills

Customer Service

Driving

Adaptability

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

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Customer Delivery Agent

Reference: JUL20254350

Expiry date: 2025-08-04 08:46:00.000

Location: Ipswich

Benefits: A superb range of exclusive benefits and discounts

Salary: £27,058.31 pa + bonus up to £1,267 pa
Weekly Hours: 42.5 hours / week

As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Auxillis experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!).

Life as a Driver with Auxillis

A day in the life of a Driver is fast-paced and physical - most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, as well as valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver, you play an integral role in enabling us to consistently provide the first-class experience customers’ demand, and, when you need support, there’s a great team back at branch ready to help.

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The branch in xxx (Insert Branch location) is home to a fleet of over xxx (insert fleet size) light commercial vehicles servicing xxx (insert area covered from branch) and offers a varied, constantly changing workload. It is a busy, exciting place to be and you can be sure that you will not ever be looking for something to do.

We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us - with a permanent contract and guaranteed hours, as a Driver we offer a long-term, stable role, which can also be a great opportunity to progress your career.

As a Driver with Auxillis, we offer:

Of course, a great basic salary, but there’s much more available for you at Auxillis than just that. Some of our most popular benefits include (but aren’t limited to) …

• A fantastic quarterly bonus scheme (up to £1,267 pa)
• Start with 24 days annual leave, rising to 26 days with service plus the flexibility to buy or sell an extra 5 days each year. Of course, you'll have public holidays too, plus an extra day off to celebrate your birthday!
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 50 sites nationwide Auxillis are the go-to provider for bespoke accident claims and mobility services for motorists, we're trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.