Customer Data & Migration Analyst — Milton Keynes

DataAnalystJobs

Milton Keynes

Hybrid

GBP 38,000 - 58,000

Full time

5 days ago

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Benefits offered by this job

Hybrid working pattern

Competitive rewards

Wellbeing support

Global growth opportunities

Job summary

Santander UK is hiring a Customer Data & Migration Analyst (S2, fixed-term contract) based in Milton Keynes to support Project Sparrow and TSB customer data integration. The role requires data analysis, stakeholder engagement, and governance across multiple workstreams within the Data & AI Domain.

Candidates should have strong Excel/MS 365 usage, data quality expertise, and experience with data migration in financial services.

Qualifications

Experience in a data analyst, business/process analyst, operational controls or project-delivery support role with defined activities and outcomes.
Experience analysing Excel-based datasets or MI, identifying discrepancies and presenting findings to stakeholders.
Experience coordinating stakeholders, following up actions and documenting requirements, decisions or processes.
Experience producing accurate progress reporting, maintaining trackers and working within governance/control frameworks.
Experience supporting customer data quality, remediation, regulatory processes, testing or large-scale data migration in financial services.

Responsibilities

Support customer data mapping and requirements activity, organizing workshops and maintaining mapping queries, gaps, decisions, actions and approvals.
Review customer data quality MI and extracts, investigate trends and exceptions, and help define affected populations and remediation priorities for SME review.
Coordinate data remediation activity, maintaining action plans, ownership, dependencies, progress measures and evidence of outcomes; remove delivery barriers.
Support customer match-and-merge and migration cohort analysis by preparing population summaries, documenting scenarios and requirements, and coordinating decisions with specialists.
Support regulatory readiness activities, including process documentation, requirements and dependency tracking, stakeholder coordination and testing governance evidence.
Assist migration trial runs, testing and data certification by reviewing reconciliation and exception reporting, tracking defects and compiling sign-off evidence.
Maintain cross-workstream governance, milestones, RAID/action logs, meeting outputs and clear reporting for workstream leads.