Customer Coordinator

Office Angels; Basingstoke; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Customs & International Logistics Coordinator in Basingstoke to facilitate the movement of goods across borders. The ideal candidate will have customs clearance and international logistics experience, strong knowledge of UK customs regulations, and excellent communication skills. This is a full-time role with immediate start.

Qualifications

• Experience in customs clearance, freight forwarding or international logistics.
• Strong knowledge of UK customs regulations and tariff classification.
• Excellent communication and coordination skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in logistics systems and Microsoft Office.

Responsibilities

• Complete import & export customs declarations accurately.
• Monitor customs entries for efficient clearance.
• Provide clear instructions to customs brokers.
• Collaborate with internal teams to streamline processes.
• Classify goods according to the UK Customs Tariff.
• Track customs-related KPIs.
• Offer customs consultancy support.
• Quote and process international freight bookings.
• Monitor shipments for timely delivery.
• Ensure compliance with stakeholder requirements.
• Perform duties related to customs clearance.

Skills

Customs clearance

Freight forwarding

International logistics

UK customs regulations

Tariff classification

Communication

Coordination

Logistics systems

Microsoft Office

Job description

Customs & International Logistics Coordinator

Location: Basingstoke | Immediate Start - Full-Time

Are you ready to hit the ground running in a fast-paced logistics environment? We are recruiting for a Customs & International Logistics Coordinator to support the smooth and compliant movement of goods across borders. This is an exciting opportunity for someone with customs experience looking to take the next step in their career.

Key Responsibilities

• Complete import & export customs declarations accurately and on time
• Monitor customs entries to ensure efficient clearance
• Provide clear instructions to third-party customs brokers
• Collaborate with internal teams and external stakeholders to streamline processes
• Classify goods according to the UK Customs Tariff (HTS)
• Track and report on customs-related KPIs
• Offer customs consultancy support to internal departments
• Quote and process international freight bookings across multiple transport modes
• Monitor shipments to ensure timely delivery and resolve any issues
• Ensure compliance while meeting stakeholder requirements
• Perform all duties related to customs clearance of consignments

What We're Looking For

• Experience in customs clearance, freight forwarding, or international logistics
• Strong knowledge of UK customs regulations and tariff classification
• Excellent communication and coordination skills
• Ability to work under pressure and meet deadlines
• Proficiency in logistics systems and Microsoft Office

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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