Customer Contact Centre Manager - Fixed Term 12 Months

Infoempregos; Newcastle upon Tyne; On-site; GBP 20,000 - 30,000; Full time

Job summary

An innovative company is seeking a proactive individual to join their contact center team. This role is perfect for young talent eager to learn and grow. You'll assist in customer service, manage files, and support various projects. With a focus on continuous training and health benefits, this opportunity offers a pathway to develop essential skills in a supportive environment. If you're ready to embrace new challenges and contribute to a dynamic team, this position is for you!

Benefits

Transportation Allowance

Meal Allowance

Medical Assistance

Continuous Training

Qualifications

• Willingness to learn and adapt to new challenges.
• Good verbal and written communication skills.

Responsibilities

• Assist in customer service and administrative support.
• Manage and organize files and documents.

Skills

Communication Skills

Organization

Adaptability

Basic Computer Knowledge

Job description

Job Description:

A demonstrative experience of working in a contact centre leadership role, achieving KPIs and business objectives. Health & wellbeing schemes and discounts.

We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact us!

• Requirements:
  • Willingness to learn and adapt to new challenges.
  • Good verbal and written communication skills.
  • Organization and responsibility.
  • Basic knowledge of computer tools.
• Responsibilities:
  • Assist in customer service and administrative support.
  • Manage and organize files and documents.
  • Provide assistance with projects and day-to-day tasks.
  • Perform support activities in various sectors of the company.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Continuous training and growth opportunities.