Customer Contact Agent

The New Homes Group; Nottingham; On-site; GBP 22,000 - 34,000; Full time

Job summary

A leading estate agency in the UK is offering an exciting entry-level sales opportunity in Nottingham. As part of the vibrant team, you will assist customers in their home-buying journey, provide excellent service, and have a chance to grow your career with comprehensive training.

Benefits

Uncapped earnings potential

Exciting team events and incentives

Employee discounts and wellness programs

Comprehensive training and development

24/7 health coverage for you and your family

Qualifications

• Passion for sales and potential to learn.
• No prior experience required.
• Energetic and enthusiastic attitude.

Responsibilities

• Assist customers on their home-buying journey.
• Schedule mortgage appointments and introduce additional services.
• Deliver excellent customer service and maintain records.

Skills

Communication skills

Attention to detail

Multitasking abilities

Confidence in client engagement

Enthusiasm

Job description

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Are you ready to kickstart your career? Whether you're a budding sales enthusiast or a motivated individual with a knack for customer service, this is your chance to shine. If you have a passion for sales and connecting with customers, we've crafted the perfect entry-level opportunity for you.

Your Exciting Responsibilities:

• Join our vibrant city center team, assisting customers on their home-buying journey with essential tools and guidance.
• Schedule mortgage and follow-up appointments, identifying chances to introduce additional services.
• Engage with customers who've interacted with Connells Group estate agency brands, providing ongoing support.
• Deliver top-notch customer service, keeping accurate records, and taking prompt follow-up actions.

What We Offer:

• Uncapped Earnings – Earn as you learn with potential up to OTE: £28,000
• Exciting incentives, team events, quarterly awards, rewards & opportunities for high achievers
• Employee discounts and Wellness program
• Comprehensive training and development, paving the way for your career growth
• 24/7 AIG Smart Health coverage (including virtual GP) for you and your family

What We're Looking For in You:

• No prior experience required – we're seeking passion and potential
• Great communication skills, both written and verbal
• Attention to detail and ability to handle multiple tasks effectively
• Confidence in engaging with clients and building relationships
• Energetic, enthusiastic, and ready to thrive in a dynamic industry.

Join Connells Group, the UK's leading estate agency and property services provider. We welcome applicants of all backgrounds. Apply now and embark on an exciting career journey, regardless of your experience level.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.